At a Glance
- Tasks: Provide top-notch admin support in a fast-paced medical environment.
- Company: Join the Fortius Clinic, a leader in personalised patient care.
- Benefits: Enjoy competitive salary, private medical insurance, and work-life balance perks.
- Other info: Collaborative team culture with opportunities for personal growth.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in a similar role, strong communication, and IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an exceptionally organised and proactive Medical Secretary to join our team at Fortius Clinic. In this vital role, you will provide high-quality administrative support to ensure the smooth, efficient running of our medical office. You’ll be responsible for managing a variety of tasks in a fast-paced environment, using your attention to detail, communication skills, and ability to multitask under pressure.
As a key member of our patient-focused team, you will help uphold the Fortius values of Making It Happen, Personalised Care, and Stronger Together. If you thrive in a collaborative setting, take pride in delivering outstanding service, and enjoy supporting both clinicians and patients with professionalism and warmth, we’d love to hear from you.
Key Responsibilities- Provide comprehensive secretarial support and coordination of all administrative duties for designated consultants.
- Manage consultant schedules, including booking outpatient and theatre appointments, and accurately recording annual leave, study leave, meetings, and other commitments.
- Make amendments or cancellations to clinic lists as required, communicating effectively with internal teams to ensure appointments are appropriately rescheduled and reissued.
- Complete imaging request forms within Meddbase, arrange appointments, and provide fee information to self-funded patients.
- Prepare consultant clinics in advance, ensuring all relevant documentation—such as imaging reports and referral letters—is received and ready prior to each patient appointment.
- Organise theatre bookings, including completing booking forms, scheduling patients through Meddbase, sending and saving confirmations, and coordinating pre-assessment and post-operative appointments.
- Liaise closely with internal departments (e.g., Radiology, Bookings, Appointments) to maintain a seamless and positive patient journey.
- Review dictations, edit, and distribute clinic letters to patients, referrers, GPs, and other relevant parties.
- Scan and upload medical documents and correspondence to the patient record accurately and promptly.
- Previous experience in a similar role ideally - spine
- Strong verbal and written communication skills
- Excellent IT skills
- Strong organisational skills and ability to manage time effectively
- Professional, confident, and friendly manner
- Ability to work independently as well as part of a team
- Experience working in spine
- Significant understanding of medical terminology
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Medical Secretary you’ll be eligible for:
Benefits:- Highly competitive salary
- Private Medical Insurance
- Company pension scheme
- Perkbox - save money while you shop!
- Employee Assistance Programme
- Occupational health services
- Season ticket loans
- Cycle to work scheme
- Childcare vouchers
