At a Glance
- Tasks: Provide top-notch admin support in a fast-paced medical environment.
- Company: Join the Fortius Clinic, where teamwork and patient care are our priorities.
- Benefits: Enjoy a competitive salary, private medical insurance, and work-life balance perks.
- Other info: Great opportunities for personal growth in a supportive team.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in a similar role, strong communication, and IT skills required.
The predicted salary is between 23900 - 25674 £ per year.
We are looking for an exceptionally organised and proactive Medical Secretary to join our team at Fortius Clinic. In this vital role, you will provide high‑quality administrative support to ensure the smooth, efficient running of our medical office. You’ll be responsible for managing a variety of tasks in a fast‑paced environment, using your attention to detail, communication skills, and ability to multitask under pressure. As a key member of our patient‑focused team, you will help uphold the Fortius values of Making It Happen, Personalised Care, and Stronger Together. If you thrive in a collaborative setting, take pride in delivering outstanding service, and enjoy supporting both clinicians and patients with professionalism and warmth, we’d love to hear from you.
Key Responsibilities
- Provide comprehensive secretarial support and coordination of all administrative duties for designated consultants.
- Manage consultant schedules, including booking outpatient and theatre appointments, and accurately recording annual leave, study leave, meetings, and other commitments.
- Make amendments or cancellations to clinic lists as required, communicating effectively with internal teams to ensure appointments are appropriately rescheduled and reissued.
- Complete imaging request forms within Meddbase, arrange appointments, and provide fee information to self‑funded patients.
- Prepare consultant clinics in advance, ensuring all relevant documentation—such as imaging reports and referral letters—is received and ready prior to each patient appointment.
- Organise theatre bookings, including completing booking forms, scheduling patients through Meddbase, sending and saving confirmations, and coordinating pre‑assessment and post‑operative appointments.
- Liaise closely with internal departments (e.g., Radiology, Bookings, Appointments) to maintain a seamless and positive patient journey.
- Review dictations, edit, and distribute clinic letters to patients, referrers, GPs, and other relevant parties.
- Scan and upload medical documents and correspondence to the patient record accurately and promptly.
Job requirements
Essential
- Previous experience in a similar role ideally - spine
- Strong verbal and written communication skills
- Excellent IT skills
- Strong organisational skills and ability to manage time effectively
- Professional, confident, and friendly manner
- Ability to work independently as well as part of a team
Desirable
- Experience working in spine
- Significant understanding of medical terminology
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Medical Secretary you’ll be eligible for:
- Highly competitive salary
- Private Medical Insurance
- Company pension scheme
- Perkbox - save money while you shop!
- Employee Assistance Programme
- Occupational health services
- Season ticket loans
- Cycle to work scheme
- Childcare vouchers
Remote Medical Secretary - Spine in Norfolk employer: Fortius
Fortius Clinic is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong focus on work-life balance, we offer a highly competitive salary, private medical insurance, and various benefits designed to support both mental and physical health. Our collaborative work culture fosters a sense of community, allowing you to thrive in a patient-focused environment while delivering outstanding service alongside dedicated professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Medical Secretary - Spine in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since Fortius Clinic emphasises personalised care and teamwork, think of examples from your past that showcase these qualities.
✨Tip Number 3
Practice your communication skills! As a Medical Secretary, you'll need to convey information clearly and professionally. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Fortius Clinic.
We think you need these skills to ace Remote Medical Secretary - Spine in Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Secretary role. Highlight your relevant experience, especially in administrative support and any specific knowledge of spine-related tasks. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and the values of Fortius Clinic. Let us know why you’re the perfect fit for our patient-focused team and how you can contribute to Making It Happen.
Show Off Your Communication Skills:Since strong verbal and written communication skills are essential, make sure your application reflects this. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you’re keen on joining our team at Fortius Clinic. We can’t wait to hear from you!
How to prepare for a job interview at Fortius
✨Know Your Stuff
Before the interview, make sure you brush up on medical terminology, especially related to spine care. Familiarise yourself with common procedures and administrative tasks that a Medical Secretary would handle. This will show your potential employer that you're not just organised but also knowledgeable about the field.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. Think of specific situations where your attention to detail made a difference. Being able to articulate these experiences will demonstrate your capability to thrive in their busy medical office.
✨Communicate Effectively
Practice your verbal and written communication skills before the interview. You might be asked to explain how you would handle scheduling conflicts or communicate with patients and clinicians. Clear, confident communication is key, so consider role-playing with a friend to refine your responses.
✨Emphasise Teamwork
Since the role involves liaising with various departments, be ready to discuss your experience working in a team. Share examples of how you've collaborated with others to ensure a seamless patient journey. Highlighting your ability to work well with colleagues will align with the Fortius values of 'Stronger Together'.
