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- Tasks: Support our medical team with essential admin duties and ensure smooth clinic operations.
- Company: Join Fortius Clinic, where patient care is at the heart of everything we do.
- Benefits: Gain valuable experience in healthcare, with opportunities for personal growth and development.
- Other info: Collaborative culture focused on excellence and personalised care.
- Why this job: Be a vital part of a team that makes a real difference in patients' lives.
- Qualifications: Strong organisational skills and a knack for multitasking in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
Fortius Clinic is seeking a highly organised and proactive Medical Secretary to join our team. This is a key administrative role supporting the smooth and efficient operation of our medical office, ensuring an exceptional standard of service for both patients and colleagues.
About the Role
The Medical Secretary role involves a wide range of administrative duties essential to the day-to-day running of our clinic. You will be responsible for managing communications, coordinating schedules, and providing vital support to clinicians and the wider team. This position requires an individual who is detail-oriented, calm under pressure, and confident in managing multiple priorities in a fast-paced healthcare environment.
Key Responsibilities
- Managing patient correspondence, appointments, and clinic lists
- Acting as a central point of communication between clinicians, patients, and external stakeholders
- Preparing and maintaining accurate medical records and documentation
- Handling telephone and email enquiries professionally and efficiently
- Supporting consultants with administrative and coordination tasks
- Ensuring adherence to clinic processes, compliance, and confidentiality standards
About You
- Highly organised with strong attention to detail
- Excellent communication and interpersonal skills
- Able to prioritise workload and multitask effectively
- Experience in a medical or healthcare administrative setting is desirable
- Proficient in Microsoft Office and patient management systems
Why Join Fortius Clinic?
At Fortius Clinic, we are guided by our core values:
- Making it happen – We take ownership and deliver results
- Personalised care – We put patients at the centre of everything we do
- Stronger together – We collaborate and support each other to achieve excellence
As a Medical Secretary, you will play a crucial role in upholding these values while contributing to an outstanding patient experience.
Job Requirements
- Provide comprehensive secretarial support and coordinate all administrative duties for designated consultants
- Proactively manage consultant schedules, including outpatient clinics, theatre lists, annual leave, study leave, and meetings
- Amend and manage clinic bookings, including cancellations and rescheduling, ensuring clear communication with patients and internal teams
- Process imaging requests using Meddbase, schedule appointments, and provide fee information for self-funded patients
- Prepare clinic sessions by ensuring all relevant documentation, including imaging reports and referral letters, is available in advance
- Coordinate theatre bookings, including completing booking forms, scheduling patients on Meddbase, issuing confirmations, and managing pre-assessments and post-operative appointments
- Liaise effectively with internal departments (e.g. Radiology, Bookings, Appointments) to ensure a seamless patient journey
- Review, edit, and distribute clinical correspondence, including letters to patients, referrers, and GPs
- Accurately scan and upload medical documentation and correspondence to patient records
- Act as a key point of contact between patients, clinicians, and internal teams, ensuring clear and effective communication
- Respond promptly and professionally to patient enquiries via telephone and email
- Handle payment collection for self-funded patients in line with clinic processes
Medical Secretary in London employer: Fortius
Contact Detail:
Fortius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field and let them know you're on the lookout for a Medical Secretary role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to medical administration. Think about how you can showcase your organisational skills and attention to detail, as these are key in this role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
When you get an interview, make sure to ask insightful questions about the clinic's processes and team dynamics. This shows you're genuinely interested and helps you assess if it's the right fit for you. Plus, it gives you a chance to demonstrate your knowledge of the healthcare environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Medical Secretary in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Secretary role. Highlight your organisational skills and any relevant experience in healthcare admin. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Fortius Clinic. Share specific examples of how you've managed multiple priorities or improved processes in previous roles.
Show Off Your Communication Skills: As a Medical Secretary, communication is key. In your application, demonstrate your ability to handle enquiries professionally and efficiently. We love seeing candidates who can articulate their thoughts clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Fortius
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Medical Secretary role at Fortius Clinic. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As a Medical Secretary, being organised is crucial. Prepare examples from your past experiences where you've successfully managed multiple tasks or handled a busy schedule. This will demonstrate your ability to thrive in a fast-paced healthcare environment, which is exactly what they’re looking for.
✨Practice Professional Communication
Since you'll be the central point of communication, practice how you articulate your thoughts clearly and professionally. Consider doing mock interviews with a friend or family member, focusing on how you would handle patient enquiries or communicate with clinicians. This will help you feel more at ease during the actual interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the clinic's processes, team dynamics, or how they uphold their core values. This not only shows your interest but also helps you determine if the clinic is the right fit for you.