To supervise and coordinate the daily housekeeping operation, ensuring that all clinical and non-clinical areas are maintained to the required standards of cleanliness, hygiene, safety and presentation. The post holder will lead and support the Housekeeping Team, monitor cleaning performance, ensure compliance with healthcare cleaning standards and Infection Prevention and Control (IPC) procedures, and promote a safe, patient-focused environment. The Housekeeping Supervisor will act as the first point of contact for day-to-day operational issues, provide guidance and training to team members, and escalated significant concerns to the Hotel Services Manager or Housekeeping Manager. Hours: 37.5 hours weekly, flexible shift patterns covering a 24-hour, 7-day operation, including weekends and bank holidays where required.
Key Responsibilities
Daily Operations and Staff Supervision
- Supervise and coordinate the daily activities of the Housekeeping Team across allocated clinical and non-clinical areas.
- Allocate duties, cleaning schedules and workloads according to operational priorities and service requirements.
- Ensure adequate housekeeping cover is maintained during each shift, including cross-cover between Housekeeping and Outpatient Department (OPD) areas where required.
- Monitor staff attendance, punctuality, uniform and adherence to agreed working practices, create and distribute rota, making sure adequate staff coverage.
- Provide clear instructions, guidance and support to housekeeping staff throughout the shift.
- Monitor progress against cleaning schedules and ensure outstanding tasks are completed or appropriately escalated.
- Reallocate staff in response to sickness, annual leave, increased workload or changing clinical priorities.
- Support the induction of new employees and ensure they understand local procedures and expected standards.
- Promote teamwork, accountability, professionalism and a positive working environment.
- Escalate staffing shortages, performance concerns and operational risks to management.
- Maintain stock control and required level of material and equipment.
Cleaning Standards and Quality Assurance
- Ensure cleaning activities are carried out in accordance with approved cleaning schedules, local procedures and healthcare cleaning standards.
- Conduct routine cleaning inspections and quality checks across assigned areas.
- Complete and maintain cleaning audit records, inspection sheets and other required documentation.
- Identify cleaning deficiencies and agree or implement corrective actions within the limits of the role.
- Reinspect areas following remedial cleaning to confirm that the required standards have been achieved.
- Monitor the completion of daily, periodic and deep-cleaning schedules.
- Ensure terminal cleans and isolation-room cleaning are undertaken in accordance with local protocols.
- Investigate recurring cleaning issues and report trends or persistent failures to management.
- Ensure patient bedrooms, treatment rooms, operating theatres, consultation rooms, toilets, public areas and other designated spaces are maintained to the required standard.
- Support the implementation of service improvements to enhance cleanliness, efficiency and patient experience.
Infection Prevention and Control (IPC)
- Ensure housekeeping staff comply with local IPC policies, procedures and standard infection control precautions.
- Monitor correct cleaning and disinfection practices, including high-touch surfaces and designated clinical areas.
- Ensure approved cleaning products and disinfectants are used correctly and in accordance with manufacturer instructions.
- Check that appropriate PPE is available and used correctly.
- Ensure colour-coding systems and cleaning equipment segregation procedures are followed to minimise cross-contamination.
- Monitor compliance with isolation-room, terminal-cleaning and outbreak-related procedures as directed by the IPC Team.
- Identify and report potential infection risks, unsafe cleaning practices or environmental hygiene concerns without delay.
- Liaise with the Infection Prevention and Control Team when required and elevate concerns that require clinical or specialist assessment.
- Support IPC audits, investigations and improvement actions relevant to housekeeping.
- Ensure cleaning equipment is appropriately cleaned, disinfected and stored following use.
Waste Management and Linen Handling
- Supervise compliance with local waste management and linen-handling procedures.
- Ensure waste is segregated, labelled, transported and stored in the correct designated areas.
- Monitor the correct handling of clinical, domestic, recycling and other specialist waste streams.
- Ensure used linen is handled and contained appropriately in accordance with local procedures.
- Challenge and report incorrect waste segregation, inappropriate linen handling or unsafe storage practices.
- Ensure waste bins, lids, trolleys and designated waste-holding areas are maintained in a clean and safe condition.
- Report damaged containers,
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Hospital Housekeeping Supervisor employer: Fortius
Fortius Clinic is an exceptional employer, offering a supportive work culture that prioritises excellence in patient care and professional development. As a Surgical Ward Nurse, you will benefit from working alongside world-class specialists in a state-of-the-art facility, with opportunities for growth and a highly competitive salary complemented by comprehensive benefits. The clinic's commitment to compassionate care ensures a rewarding and meaningful work experience in the heart of orthopaedic and spinal healthcare.
