At a Glance
- Tasks: Provide top-notch admin support in a fast-paced medical environment.
- Company: Join the Fortius Clinic, where teamwork and patient care are our priorities.
- Benefits: Enjoy a competitive salary, private medical insurance, and work-life balance perks.
- Other info: Be part of a supportive team that values collaboration and personal growth.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Experience in a similar role, strong communication, and IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an exceptionally organised and proactive Medical Secretary to join our team at Fortius Clinic. In this vital role, you will provide high‑quality administrative support to ensure the smooth, efficient running of our medical office. You’ll be responsible for managing a variety of tasks in a fast‑paced environment, using your attention to detail, communication skills, and ability to multitask under pressure. As a key member of our patient‑focused team, you will help uphold the Fortius values of Making It Happen, Personalised Care, and Stronger Together. If you thrive in a collaborative setting, take pride in delivering outstanding service, and enjoy supporting both clinicians and patients with professionalism and warmth, we’d love to hear from you.
Key Responsibilities
- Provide comprehensive secretarial support and coordination of all administrative duties for designated consultants.
- Manage consultant schedules, including booking outpatient and theatre appointments, and accurately recording annual leave, study leave, meetings, and other commitments.
- Make amendments or cancellations to clinic lists as required, communicating effectively with internal teams to ensure appointments are appropriately rescheduled and reissued.
- Complete imaging request forms within Meddbase, arrange appointments, and provide fee information to self‑funded patients.
- Prepare consultant clinics in advance, ensuring all relevant documentation—such as imaging reports and referral letters—is received and ready prior to each patient appointment.
- Organise theatre bookings, including completing booking forms, scheduling patients through Meddbase, sending and saving confirmations, and coordinating pre‑assessment and post‑operative appointments.
- Liaise closely with internal departments (e.g., Radiology, Bookings, Appointments) to maintain a seamless and positive patient journey.
- Review dictations, edit, and distribute clinic letters to patients, referrers, GPs, and other relevant parties.
- Scan and upload medical documents and correspondence to the patient record accurately and promptly.
Job requirements
Essential
- Previous experience in a similar role ideally - spine
- Strong verbal and written communication skills
- Excellent IT skills
- Strong organisational skills and ability to manage time effectively
- Professional, confident, and friendly manner
- Ability to work independently as well as part of a team
Desirable
- Experience working in spine
- Significant understanding of medical terminology
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Medical Secretary you’ll be eligible for:
- Highly competitive salary
- Private Medical Insurance
- Company pension scheme
- Perkbox - save money while you shop!
- Employee Assistance Programme
- Occupational health services
- Season ticket loans
- Cycle to work scheme
- Childcare vouchers
Remote Medical Secretary - Spine in Crawley employer: Fortius
At Fortius Clinic, we pride ourselves on being an exceptional employer that values the well-being and professional growth of our team members. As a Remote Medical Secretary, you will enjoy a supportive work culture that prioritises work-life balance, alongside competitive benefits such as private medical insurance and a company pension scheme. Join us in a collaborative environment where your contributions directly enhance patient care and uphold our core values of Making It Happen, Personalised Care, and Stronger Together.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Medical Secretary - Spine in Crawley
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Fortius.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Fortius.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Fortius, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Remote Medical Secretary - Spine in Crawley
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Fortius.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Fortius.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Fortius. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Fortius. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Fortius
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Fortius’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
