At a Glance
- Tasks: Provide top-notch administrative support in a fast-paced medical environment.
- Company: Join the Fortius Clinic, a leader in personalised patient care.
- Benefits: Enjoy a competitive salary, private medical insurance, and great perks.
- Why this job: Be part of a collaborative team making a real difference in patient care.
- Qualifications: Previous experience in a similar role and strong communication skills required.
- Other info: Opportunities for professional growth and a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an exceptionally organised and proactive Medical Secretary to join our team at Fortius Clinic. In this vital role, you will provide high-quality administrative support to ensure the smooth, efficient running of our medical office. You’ll be responsible for managing a variety of tasks in a fast-paced environment, using your attention to detail, communication skills, and ability to multitask under pressure. As a key member of our patient-focused team, you will help uphold the Fortius values of Making It Happen, Personalised Care, and Stronger Together. If you thrive in a collaborative setting, take pride in delivering outstanding service, and enjoy supporting both clinicians and patients with professionalism and warmth, we’d love to hear from you.
Key Responsibilities
- Provide comprehensive secretarial support and coordination of all administrative duties for designated consultants.
- Manage consultant schedules, including booking outpatient and theatre appointments, and accurately recording annual leave, study leave, meetings, and other commitments.
- Make amendments or cancellations to clinic lists as required, communicating effectively with internal teams to ensure appointments are appropriately rescheduled and reissued.
- Complete imaging request forms within Meddbase, arrange appointments, and provide fee information to self-funded patients.
- Prepare consultant clinics in advance, ensuring all relevant documentation—such as imaging reports and referral letters—is received and ready prior to each patient appointment.
- Organise theatre bookings, including completing booking forms, scheduling patients through Meddbase, sending and saving confirmations, and coordinating pre‑assessment and post‑operative appointments.
- Liaise closely with internal departments (e.g., Radiology, Bookings, Appointments) to maintain a seamless and positive patient journey.
- Review dictations, edit, and distribute clinic letters to patients, referrers, GPs, and other relevant parties.
- Scan and upload medical documents and correspondence to the patient record accurately and promptly.
Essential
- Previous experience in a similar role ideally - spine
- Strong verbal and written communication skills
- Excellent IT skills
- Strong organisational skills and ability to manage time effectively
- Professional, confident, and friendly manner
- Ability to work independently as well as part of a team
Desirable
- Experience working in spine
- Significant understanding of medical terminology
Benefits
- Highly competitive salary
- Private Medical Insurance
- Company pension scheme
- Perkbox - save money while you shop!
- Employee Assistance Programme
- Occupational health services
- Season ticket loans
- Cycle to work scheme
- Childcare vouchers
Medical Secretary - Spine in City of Westminster employer: Fortius
Contact Detail:
Fortius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary - Spine in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical field, especially those who know about roles similar to the Medical Secretary position. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative support in healthcare. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've managed schedules or handled multiple tasks in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Medical Secretary - Spine in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative roles, especially if you've worked in a medical setting before. We want to see how your skills align with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're passionate about supporting clinicians and patients. Remember, we love a personal touch!
Show Off Your Organisational Skills: In your application, give examples of how you've managed multiple tasks in a fast-paced environment. We’re looking for someone who can juggle responsibilities like a pro, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fortius
✨Know Your Stuff
Before the interview, make sure you brush up on medical terminology, especially related to spine care. Familiarise yourself with common procedures and administrative tasks that a Medical Secretary would handle. This will show your potential employer that you're not just organised but also knowledgeable about the field.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. Think of specific situations where your attention to detail made a difference. Being able to articulate these experiences will demonstrate your capability to thrive in their busy clinic.
✨Communicate Effectively
Practice your verbal and written communication skills before the interview. You might be asked to explain how you would handle scheduling conflicts or communicate with patients and clinicians. Clear, confident communication is key in this role, so be ready to showcase that.
✨Emphasise Teamwork
Since the role involves working closely with various departments, be prepared to discuss your experience in collaborative settings. Share examples of how you've contributed to a team and supported colleagues, aligning with Fortius Clinic's values of 'Stronger Together' and 'Personalised Care'.