At a Glance
- Tasks: Provide essential admin support to ensure smooth patient care and communication.
- Company: Join Fortius Clinic, where patient care is at the heart of everything we do.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Be part of a collaborative team that values personalised care and making things happen.
- Why this job: Make a real difference in patient experiences while developing your skills in a dynamic setting.
- Qualifications: Strong communication skills, IT proficiency, and previous medical admin experience preferred.
The predicted salary is between 30000 - 48000 € per year.
A key role at the heart of patient care, ensuring consultants and patients receive seamless, high‑quality administrative support across every step of the clinical journey. We are looking for a highly organised and detail‑oriented Medical Secretary to join our team. This role provides essential administrative support to ensure the smooth and efficient running of our medical office and outpatient services. The successful candidate will play a key role in coordinating communication between patients, consultants and clinical teams, supporting the delivery of a seamless patient experience. At Fortius Clinic, our values guide everything we do: Make It Happen • Personalised Care • Stronger Together.
Key Responsibilities- Provide comprehensive secretarial support and coordinate all administrative duties for assigned consultants.
- Manage consultant schedules, including booking outpatient and theatre appointments, and recording annual leave, study leave, meetings, and other commitments.
- Amend or cancel clinic lists as required, ensuring all relevant staff are informed and appointments are rescheduled and reissued promptly.
- Complete imaging request forms within Meddbase and arrange appointments, providing fee information for self‑funded patients where applicable.
- Prepare consultant clinics by ensuring all necessary information (e.g., imaging reports, referral letters) is available ahead of each patient appointment.
- Coordinate theatre bookings, including completing theatre booking forms, scheduling patients in Meddbase, issuing confirmations, and managing pre‑assessment and post‑operative appointments.
- Liaise effectively with internal departments such as radiology, bookings, and appointments to support a seamless patient journey.
- Review dictations, edit, and distribute clinic letters to patients, referrers, GPs, and other relevant parties.
- Scan and upload medical documents and correspondence to the correct patient file.
- Act as a point of contact between patients, consultants, and wider clinical teams, ensuring clear and timely communication.
- Respond promptly to patient enquiries via phone and email.
- Process payments for self‑funded patients in line with required procedures.
- Strong verbal and written communication skills.
- Excellent IT skills, including confidence with systems and digital workflows.
- Strong organisational skills and the ability to manage time effectively.
- Professional, confident and friendly manner.
- Ability to work independently as well as part of a collaborative team.
- Previous experience in a similar medical or clinical administrative role.
- Good understanding of medical terminology.
Medical Secretary in City of Westminster employer: Fortius
At Fortius Clinic, we pride ourselves on being an exceptional employer that values personalised care and teamwork. Our supportive work culture fosters professional growth, offering opportunities for continuous development in a dynamic healthcare environment. Located in a state-of-the-art facility, our Medical Secretary role is pivotal in enhancing patient experiences, making it a rewarding position for those passionate about contributing to high-quality patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical field, attend industry events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Medical Secretary role.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative support in healthcare. We recommend role-playing with a friend or using online resources to get comfortable. The more prepared you are, the more confident you'll feel when discussing how you can contribute to a seamless patient experience.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed schedules or coordinated communication in previous roles. We want to see how you can bring that detail-oriented approach to our team at Fortius Clinic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make it happen together!
We think you need these skills to ace Medical Secretary in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Medical Secretary role. Highlight your organisational skills and any relevant experience in medical or clinical administration. We want to see how you can make it happen for our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong communication skills and how you can contribute to personalised care at Fortius Clinic.
Showcase Your IT Skills:Since this role involves managing digital workflows, be sure to mention your confidence with IT systems. We love candidates who can navigate tech easily, so let us know about your experience with Meddbase or similar systems!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Fortius
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Secretary. Familiarise yourself with tasks like managing schedules, coordinating communication, and handling patient enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
During the interview, be ready to share examples of how you've successfully managed multiple tasks or projects in the past. Highlight your ability to stay organised and prioritise effectively, as these skills are crucial for ensuring a seamless patient experience.
✨Communicate Clearly and Confidently
Since strong verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions and even rehearse them with a friend to boost your confidence.
✨Demonstrate Team Spirit
Fortius Clinic values collaboration, so be prepared to discuss how you've worked effectively within a team. Share specific examples of how you've contributed to a positive team environment and supported colleagues, as this will show that you embody their 'Stronger Together' ethos.
