We are seeking a proactive and customer-focused Billing & Collections Administrator to support our billing and credit control activities. You will work closely with patients, insurers, consultants, and internal teams to resolve queries, ensure accurate invoicing, and support timely payment collection.
This is an excellent opportunity for someone with strong administration, customer service, and financial skills who enjoys working in a fast-paced healthcare environment.
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Manage patient, insurer, and consultant billing enquiries and resolve queries promptly.
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Support accurate invoice submission and billing administration.
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Liaise with insurance companies regarding authorisations, shortfalls, outstanding balances, and billing queries.
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Contact patients regarding outstanding payments and support payment collection processes.
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Process payments securely using approved systems.
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Review and maintain accurate patient and billing information.
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Support clinic and surgical billing preparation to ensure data accuracy and completeness.
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Monitor billing trackers and update financial records and reporting spreadsheets.
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Work collaboratively with clinical, admissions, and finance teams to ensure a smooth patient journey.
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Escalate potential debt risks and support credit control activities.
About You
You will have:
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Previous experience in billing, finance, credit control, accounts receivable, or administration.
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Excellent customer service and communication skills.
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Strong attention to detail and accuracy.
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Good IT skills, including Microsoft Excel.
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The ability to manage competing priorities and meet deadlines.
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A professional and confidential approach to handling sensitive information.
Why Join Fortius?
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Be part of a leading specialist healthcare organisation.
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Work within a supportive and collaborative team.
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Develop your skills within a growing finance function.
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Make a direct contribution to delivering an outstanding patient experience.
Fortius is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.
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Billing Administrator in City of Westminster employer: Fortius Electromecanica SA de CV
Fortius Clinic is an exceptional employer, offering a supportive and collaborative work environment where every Hospital Porter plays a vital role in enhancing patient care. With a strong focus on employee development, you will receive comprehensive training and opportunities to grow your skills in healthcare operations and customer service, all while working in a state-of-the-art facility that prioritises safety and professionalism. Join us in making a meaningful impact on the lives of our patients and be part of a team that values compassion, respect, and excellence.
Contact Details:
Fortius Electromecanica SA de CV Recruitment Team
