At a Glance
- Tasks: Provide ICT support and troubleshoot across various devices and systems.
- Company: Fortismere School, a high-achieving secondary school in North London.
- Benefits: Friendly environment, professional development, and employee benefits like pension and tech schemes.
- Other info: Opportunity to work in a welcoming school community with engaged students.
- Why this job: Join a supportive team and enhance digital learning for students and staff.
- Qualifications: Strong ICT skills and willingness to pursue relevant qualifications.
The predicted salary is between 30000 - 40000 £ per year.
Fortismere is a high-achieving, mixed foundation secondary school located in the heart of Muswell Hill, North London. With a strong tradition of academic and technological excellence, we are committed to providing a forward-thinking and inclusive learning environment. We are seeking a knowledgeable, proactive, and flexible ICT Technician to support our busy school community. This is a fantastic opportunity to work across a variety of systems and platforms—including Windows, macOS, and Chromebooks—and to contribute to the development of a robust and responsive ICT service.
About the Role
You will work closely with the ICT Systems Manager and Network Manager to maintain and improve the school’s IT infrastructure. This includes supporting day-to-day operations, enhancing digital learning platforms, and ensuring the delivery of high-quality technical support to students and staff.
Key responsibilities
- Providing ICT support and troubleshooting across a range of devices and systems.
- Assisting with the implementation of school-wide digital strategies.
- Maintaining records and ensuring compliance across various IT systems, including MIS.
- Supporting the school’s network management and hardware maintenance.
About You
- Strong ICT skills and the ability to adapt to a variety of platforms.
- Excellent communication and interpersonal abilities.
- Relevant ICT qualifications, or a willingness to work towards them (e.g., Network Management, Web Design).
- Knowledge of IT compliance, systems management, and record keeping.
What We Offer
- A friendly, supportive working environment within a well-established team.
- Ongoing professional development and CPD opportunities.
- Employee benefits including pension scheme, cycle to work scheme, tech scheme, season ticket loan, and an Employee Assistance Programme.
- Happy, engaged students and a welcoming school community.
- A dedicated Governing Body and experienced leadership team.
How to Apply
If you require further information, please contact our Network Manager, Mr. T Walker. Fortismere School is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. The successful candidate will be subject to an enhanced DBS check.
ICT Support Officer in London employer: Fortismere School
Fortismere School is an exceptional employer, offering a supportive and collaborative work environment in the vibrant community of Muswell Hill, North London. With a strong focus on professional development and employee well-being, we provide numerous benefits including a pension scheme, cycle to work options, and ongoing training opportunities. Join us to be part of a dedicated team that values innovation and inclusivity while making a meaningful impact on the lives of our students.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Support Officer in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the education and tech sectors. Attend local meetups or workshops, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect ICT Support Officer role!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ICT projects or any relevant work you've done. This can really set you apart from other candidates and give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the school and its ICT needs. Think about how your skills can directly benefit their digital learning platforms. Tailor your responses to show you’re not just a fit for the role, but a perfect match for Fortismere’s vision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s get you that ICT Support Officer position!
We think you need these skills to ace ICT Support Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the ICT Support Officer role. Highlight your strong ICT skills and any relevant qualifications, as we want to see how you can contribute to our tech-savvy environment.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting a school community and how your proactive approach can enhance our digital learning platforms. Keep it friendly and professional!
Show Off Your Communication Skills:Since you'll be working closely with students and staff, it's important to demonstrate your excellent communication abilities. Use clear and concise language in your application to show us you can convey technical information effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fortismere School
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of various systems like Windows, macOS, and Chromebooks. Be ready to discuss how you've supported these platforms in the past and any troubleshooting experiences you've had.
✨Show Off Your Communication Skills
Since you'll be working closely with students and staff, it's crucial to demonstrate your excellent communication abilities. Prepare examples of how you've effectively communicated technical information to non-technical users.
✨Understand the School's Digital Strategies
Familiarise yourself with Fortismere's approach to digital learning. Think about how you can contribute to their ICT service and be prepared to share ideas on enhancing their digital strategies during the interview.
✨Highlight Your Compliance Knowledge
Be ready to discuss your understanding of IT compliance and systems management. Bring up any relevant qualifications or experiences that showcase your ability to maintain records and ensure compliance across IT systems.
