At a Glance
- Tasks: Provide ICT support and troubleshoot across various devices and systems.
- Company: Fortismere School, a high-achieving secondary school in North London.
- Benefits: Friendly environment, ongoing professional development, and employee benefits like pension and tech schemes.
- Other info: Engaged students and a welcoming school community await you!
- Why this job: Join a supportive team and enhance digital learning for students and staff.
- Qualifications: Strong ICT skills and willingness to pursue relevant qualifications.
The predicted salary is between 30000 - 40000 £ per year.
Fortismere is a high-achieving, mixed foundation secondary school located in the heart of Muswell Hill, North London. With a strong tradition of academic and technological excellence, we are committed to providing a forward-thinking and inclusive learning environment.
We are seeking a knowledgeable, proactive, and flexible ICT Technician to support our busy school community. This is a fantastic opportunity to work across a variety of systems and platforms—including Windows, macOS, and Chromebooks—and to contribute to the development of a robust and responsive ICT service.
About the Role
You will work closely with the ICT Systems Manager and Network Manager to maintain and improve the school’s IT infrastructure. This includes supporting day-to-day operations, enhancing digital learning platforms, and ensuring the delivery of high-quality technical support to students and staff.
Key responsibilities
- Providing ICT support and troubleshooting across a range of devices and systems.
- Assisting with the implementation of school-wide digital strategies.
- Maintaining records and ensuring compliance across various IT systems, including MIS.
- Supporting the school’s network management and hardware maintenance.
About You
- Strong ICT skills and the ability to adapt to a variety of platforms.
- Excellent communication and interpersonal abilities.
- Relevant ICT qualifications, or a willingness to work towards them (e.g., Network Management, Web Design).
- Knowledge of IT compliance, systems management, and record keeping.
What We Offer
- A friendly, supportive working environment within a well-established team.
- Ongoing professional development and CPD opportunities.
- Employee benefits including pension scheme, cycle to work scheme, tech scheme, season ticket loan, and an Employee Assistance Programme.
- Happy, engaged students and a welcoming school community.
- A dedicated Governing Body and experienced leadership team.
How to Apply
If you require further information, please contact our Network Manager, Mr. T Walker, at jobs@fortismere.org.uk.
Fortismere School is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. The successful candidate will be subject to an enhanced DBS check.
ICT Support Officer employer: Fortismere School
Fortismere School is an exceptional employer, offering a supportive and collaborative work environment in the vibrant community of Muswell Hill. With a strong focus on professional development and a commitment to technological excellence, employees benefit from ongoing training opportunities and a range of perks, including a pension scheme and cycle to work options. Join us to make a meaningful impact in a school that values innovation and inclusivity, while working alongside dedicated professionals in a welcoming atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Support Officer
✨Tip Number 1
Network, network, network! Reach out to your contacts in the education sector or tech community. You never know who might have a lead on an ICT Support Officer role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common ICT scenarios and troubleshooting questions. We recommend practising with a friend or even in front of a mirror to boost your confidence.
✨Tip Number 3
Showcase your skills! If you’ve worked on any relevant projects or have experience with specific systems like Windows or macOS, be ready to discuss them in detail during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ICT Support Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the ICT Support Officer role. Highlight your strong ICT skills and any relevant qualifications, as we want to see how you can contribute to our school community.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting ICT in an educational environment. Share specific examples of your experience with different systems and how you've helped others in the past.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application showcases your interpersonal abilities. Whether it's through your writing style or examples of teamwork, let us see how you connect with others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Fortismere School
✨Know Your Tech Inside Out
Make sure you brush up on your ICT skills before the interview. Familiarise yourself with the systems and platforms mentioned in the job description, like Windows, macOS, and Chromebooks. Being able to discuss your experience with these technologies will show that you're proactive and ready to hit the ground running.
✨Show Off Your Communication Skills
As an ICT Support Officer, you'll need to communicate effectively with both students and staff. Prepare examples of how you've successfully explained technical issues to non-technical people in the past. This will demonstrate your excellent interpersonal abilities and your ability to enhance digital learning.
✨Be Ready to Discuss Compliance and Record Keeping
Since the role involves maintaining records and ensuring compliance, be prepared to talk about your experience with IT compliance and systems management. Think of specific instances where you've ensured data integrity or improved record-keeping processes in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the school's digital strategies or how the ICT team collaborates with other departments. This shows your genuine interest in the role and helps you understand how you can contribute to the school’s goals.
