At a Glance
- Tasks: Provide ICT support and troubleshoot across various devices and systems.
- Company: Fortismere School, a high-achieving secondary school in North London.
- Benefits: Friendly environment, ongoing professional development, and employee benefits like pension and tech schemes.
- Other info: Engaged students and a welcoming school community await you!
- Why this job: Join a supportive team and enhance digital learning for students and staff.
- Qualifications: Strong ICT skills and willingness to pursue relevant qualifications.
The predicted salary is between 30000 - 40000 £ per year.
Fortismere is a high-achieving, mixed foundation secondary school located in the heart of Muswell Hill, North London. With a strong tradition of academic and technological excellence, we are committed to providing a forward-thinking and inclusive learning environment.
We are seeking a knowledgeable, proactive, and flexible ICT Technician to support our busy school community. This is a fantastic opportunity to work across a variety of systems and platforms—including Windows, macOS, and Chromebooks—and to contribute to the development of a robust and responsive ICT service.
About the Role
You will work closely with the ICT Systems Manager and Network Manager to maintain and improve the school’s IT infrastructure. This includes supporting day-to-day operations, enhancing digital learning platforms, and ensuring the delivery of high-quality technical support to students and staff.
Key responsibilities
- Providing ICT support and troubleshooting across a range of devices and systems.
- Assisting with the implementation of school-wide digital strategies.
- Maintaining records and ensuring compliance across various IT systems, including MIS.
- Supporting the school’s network management and hardware maintenance.
About You
- Strong ICT skills and the ability to adapt to a variety of platforms.
- Excellent communication and interpersonal abilities.
- Relevant ICT qualifications, or a willingness to work towards them (e.g., Network Management, Web Design).
- Knowledge of IT compliance, systems management, and record keeping.
What We Offer
- A friendly, supportive working environment within a well-established team.
- Ongoing professional development and CPD opportunities.
- Employee benefits including pension scheme, cycle to work scheme, tech scheme, season ticket loan, and an Employee Assistance Programme.
- Happy, engaged students and a welcoming school community.
- A dedicated Governing Body and experienced leadership team.
How to Apply
If you require further information, please contact our Network Manager, Mr. T Walker, at jobs@fortismere.org.uk.
Fortismere School is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. The successful candidate will be subject to an enhanced DBS check.
ICT Support Officer employer: Fortismere School
Fortismere School is an exceptional employer, offering a supportive and collaborative work environment in the vibrant community of Muswell Hill. With a strong focus on professional development and a commitment to technological excellence, employees benefit from ongoing training opportunities and a range of perks, including a pension scheme and cycle to work options. Join us to make a meaningful impact in a school that values innovation and inclusivity, while working alongside dedicated professionals in a welcoming atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Support Officer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Fortismere School values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Fortismere School might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Fortismere School!
✨Direct Apply to Fortismere School
Let's not forget to apply directly through the Fortismere School website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Support Officer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Fortismere School.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Fortismere School. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Fortismere School
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
