At a Glance
- Tasks: Provide advanced technical support and manage infrastructure projects for a leading energy provider.
- Company: Join FortisBC, the largest energy provider in B.C. with over 100 years of experience.
- Benefits: Competitive salary, benefits package, and opportunities for lifelong career development.
- Other info: Engaging workplace with a focus on community involvement and personal growth.
- Why this job: Make a real impact on energy solutions while working in a diverse and inclusive environment.
- Qualifications: 2-year diploma in tech and 4 years of related experience required.
The predicted salary is between 51750 - 63250 £ per year.
- Branch: Gas
- Affiliation: Move UP
Employment - Status: Full-Time Regular
- Salary: $3,478.00 Biweekly
Short-term - Incentive
- Eligible: No
- Workplace
- Flexibility: No
- Posting
- End
- Date: Open until filled
As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.
We're actively seeking new talent to join our mission of delivering a stronger energy future in B. C. As one of
BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow.
Join us, and together, let's shape a brighter future for B.
Position Overview
The Technical Systems Analyst 3 (TSA 3) provides advanced infrastructure support across Fortis BC’s core pillars: Infrastructure, Systems, Network, and Unified Communications (UC).
The role contributes to complex diagnostics, strategic initiatives, and cross-platform projects.
The role manages their workload and project contributions independently and collaborates closely with Administrators and other technical teams to ensure the reliability, scalability, and security of Fortis BC’s infrastructure environments.
Responsibilities
- Provides advanced technical support across infrastructure platforms, including complex diagnostics and resolution.
- Performs troubleshooting efforts for infrastructure hardware and software issues across systems, network, and UC environments.
- Plans and executes infrastructure upgrades, installations, and preventive maintenance activities.
- Contributes to the design and implementation of infrastructure solutions aligned with organizational standards.
- Documents advanced procedures, configurations, and architectural decisions in the problem management system.
- Provides advanced technical support to infrastructure projects, including planning, execution, testing, and post-implementation review.
- Provides guidance and technical leadership to TSA 1 staff and collaborates with Administrators and other senior technical staff to support strategic initiatives and platform improvements.
- Sets up, delivers, and assists with disposal of infrastructure assets such as servers, network equipment, and UC hardware.
- Liaises with vendors for advanced support coordination, equipment servicing, and solution evaluation.
- Maintains current knowledge of Fortis BC infrastructure systems, standards, and tools.
- Evaluates emerging technologies and contributes to infrastructure roadmap discussions.
- Performs duties of a minor nature related to the above that do not affect the evaluation of the job.
- Some travel may be required.
Requirements
- Completion of 2-year Diploma in Computer or Electronics Technology, Computer Science, or related field.
- Minimum of 4 years’ related work experience.
- Advanced knowledge of infrastructure systems including data center operations, networking, and Unified Communications.
- Experience leading troubleshooting and resolution of complex infrastructure issues.
- Familiarity with infrastructure monitoring, automation, and orchestration tools.
- Ability to contribute to infrastructure design and strategic planning.
- Experience with scripting, automation, and integration across platforms.
- Strong interpersonal and customer service skills.
- Strong written and oral communications and presentation skills.
- Excellent analytical and organizational skills, including the ability to work in a fast-paced, changing environment.
- Ability to manage medium to large-scale projects.
- Ability to analyze and resolve complex technical problems.
- Valid Class 5 British Columbia Driver’s license.
- Additional Information
This role is primarily for the Enterprise Patch Management team in which we concentrate on keeping the enterprise environment up to date for all hardware and software connected to the network.
In this role you will need to be
- Experienced in SCCM, Intune, and Update Manager.
- Experienced with Ansible and Linux Red Hat administration and patching.
- Experienced with i OS and Android patching.
- Experienced with Windows Server and Endpoint Patching and Management.
- Interested in automation.
Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse.
We offer a competitive salary and benefits package, while supporting life-long career development.
We also encourage volunteerism and nourish the need to give back to your community.
To learn more about the recruitment process with Fortis BC, please visit the
You’re Applying. What now?
page for additional information.
Fortis BC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work.
Fortis BC is committed to Reconciliation with Indigenous Peoples and is guided by our
Statement of Indigenous Principles .
Technical Systems Analyst 3 in Surrey employer: FortisBC
FortisBC is an exceptional employer, recognised as one of BC's Top Employers, offering a vibrant and inclusive work culture that prioritises safety and diversity. With over 2,700 employees, we provide ample opportunities for professional growth and development, alongside a competitive salary and benefits package. Located in the heart of British Columbia, our commitment to community engagement and support for volunteerism makes working here not just a job, but a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Systems Analyst 3 in Surrey
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what FortisBC values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges FortisBC might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at FortisBC!
✨Direct Apply to FortisBC
Let's not forget to apply directly through the FortisBC website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Systems Analyst 3 in Surrey
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at FortisBC.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at FortisBC. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at FortisBC
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
