At a Glance
- Tasks: Manage encroachments and ensure compliance around energy assets while engaging with the community.
- Company: Join BC's largest energy provider with over 100 years of experience.
- Benefits: Competitive salary, benefits, and opportunities for career development.
- Other info: Inclusive workplace with a commitment to community and Indigenous reconciliation.
- Why this job: Make a real impact in energy management and community relations.
- Qualifications: Post-secondary diploma in engineering technology and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
As the province's largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers. We are committed to a safe and inclusive culture where each of us can connect, belong, and grow.
Position Overview
This role will lead all matters related to encroachments and unauthorized activities around FortisBC Energy assets that are regulated by the BC Energy Regulator (BCER). Handles all matters related to right-of-way encroachment and unauthorized activities with property owners and responds to permit violations, as well as to pipeline and right-of-way inquiries, handles complaints and concerns from the public and property owners. Ensures that operational requirements are met in the preparation of legal documents for sale of right-of-way land, subdivision, release of rights, road closures and right-of-way modifications. Performs a variety of duties relating to the review, acceptance, rejection and/or conditional acceptance of permit applications impacting on pipelines and right-of-way lands. Undertakes special assignments and participates in public awareness programs.
Responsibilities
- Performs a variety of duties relating to the review and issuance of permit applications impacting on high-pressure pipelines and right-of-way lands, including:
- Preparing, evaluating and processing pipeline permit applications.
- Researching information from a variety of sources such as legal plans, drawings, documents, agreements etc. necessary for processing permit applications.
- Determining possible impact of applications on future right-of-way use, safety, environment and current operating requirements; discussing and clarifying proposals with senior personnel.
- Determining the terms and conditions for right-of-way use and pipeline crossings by researching related design requirements and applicable standards.
- Recommending acceptance, rejection or conditional acceptance of applications, verifying that the final response to the applicant is complete and accurate.
- Performs a variety of duties relating to encroachments and unauthorized activities on FortisBC's rights-of-way or within 30m of FortisBC's pipelines, including:
- Receiving and reviewing a variety of reports and memos from internal and external sources notifying and advising of encroachments and/or unauthorized activities.
- Conducting field investigations to evaluate encroachments and/or unauthorized activities.
- Arranging for legal land surveys and Certificates of Encroachment.
- Contacting internal and external sources for legal and land title information and documentation.
- Liaising with internal stakeholders (such as Lands, Legal, Operations etc.) regarding right-of-way agreements to determine extent and contravention of agreements.
- Examining a variety of general offices files, legal files, documents, manuals, policies, guidelines, and survey plans for relevant information.
- Recommending action for encroachment and/or unauthorized activity removal or modification.
- Negotiating removal or modification of encroachment and/or unauthorized activity with property owners, or their representative, or contractors.
- Monitoring encroachment and/or unauthorized activity until resolved.
- Escalating unresolved encroachments and/or unauthorized activities to leadership team.
- Maintaining a database of all encroachments and/or unauthorized activities.
- Responds to public and private property owner inquiries, complaints and concerns on pipeline operation and right-of-way use matters.
- Prepares and distributes a variety of correspondences intended for the public including awareness programs around FortisBC rights-of-way and its assets, regular maintenance activities etc.
- Undertakes special assignments for the Supervisor/Manager including but not limited to gathering and analysing relevant information on right-of-way matters and preparing maps, data and photographs for public awareness programs.
- Performs additional duties of a minor nature related to the above duties (including driving a vehicle), which do not affect the rating of the job.
Requirements
- Completion of a recognized post-secondary technologist diploma program in an appropriate engineering technology or equivalent supplemented by courses in land use and property management.
- Certified at the technologist level, by the Applied Science Technologists and Technicians of British Columbia.
- Sound written and verbal communication skills.
- Sound interpersonal skills including the ability to successfully resolve issues, take initiative, work effectively in a team environment and work in a courteous and professional manner.
- Two years related relevant experience.
- Sound analytical, organizational skills including a high attention to detail, fast, accurate word-processing skills as required to prepare and compose a variety of external and internal correspondence, reports, forms, and/or charts.
- Good working knowledge of computer systems such as MS Excel, Word, Outlook and PowerPoint.
- Previous experience working on LANDAT, BC Online, and other land management platforms would be considered an asset.
- Valid BC class 5 drivers' license.
Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.
FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.
Right of Way Service Representative in Surrey employer: FortisBC
FortisBC is an exceptional employer, recognised as one of BC's Top Employers, offering a vibrant and inclusive work culture that prioritises employee growth and community engagement. With a commitment to safety and diversity, employees benefit from competitive salaries, comprehensive benefits, and the flexibility to work remotely, all while contributing to a sustainable energy future for British Columbia. Join us to leverage your SAP expertise in a dynamic environment that fosters innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Right of Way Service Representative in Surrey
✨Tip Number 1
Network like a pro! Reach out to current employees at FortisBC on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Right of Way Service Representative role.
✨Tip Number 2
Prepare for the interview by researching FortisBC's values and recent projects. Show us that you’re not just interested in the job, but also in being part of our mission to deliver a stronger energy future in B.C.
✨Tip Number 3
Practice common interview questions related to encroachments and property management. We want to see how you handle real-life scenarios, so think of examples from your past experience that showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace Right of Way Service Representative in Surrey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Right of Way Service Representative. We want to see how you can contribute to our mission of delivering a stronger energy future in B.C.
Show Off Your Communication Skills:Since this role involves liaising with property owners and handling inquiries, it's crucial to demonstrate your sound written communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively.
Highlight Relevant Experience:Don’t forget to showcase any relevant experience you have, especially in land use and property management. We’re looking for candidates who can hit the ground running, so make sure to mention any similar roles or projects you've worked on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us that you’re serious about joining our team at FortisBC.
How to prepare for a job interview at FortisBC
✨Know Your Stuff
Before the interview, make sure you understand the role of a Right of Way Service Representative. Familiarise yourself with the responsibilities, especially around encroachments and permit applications. Brush up on relevant regulations from the BC Energy Regulator to show you’re serious about the position.
✨Showcase Your Communication Skills
This role requires strong written and verbal communication skills. Prepare examples of how you've successfully resolved issues or communicated complex information in the past. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Analytical Skills
Be ready to discuss your analytical and organisational skills. Think of specific instances where you had to evaluate information or make decisions based on data. Highlight your attention to detail, as this is crucial for handling permit applications and encroachments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how the company supports career development. This shows your interest in the role and helps you gauge if it’s the right fit for you.
