At a Glance
- Tasks: Lead and grow a dynamic team of claims handlers in a fast-paced environment.
- Company: Join a rapidly expanding insurance claims business with an open culture.
- Benefits: Competitive salary, generous leave, private health insurance, and equity options.
- Other info: Exciting career growth potential in a supportive remote work setting.
- Why this job: Take ownership and make a real impact in a scaling business.
- Qualifications: Proven leadership experience in insurance and strong coaching skills.
A fast-scaling insurance claims business is looking for a Technical Claims Team Lead to take ownership of a growing team of specialist claims handlers. The business is expanding at real pace, with growth measured in multiples rather than percentages, and this role carries a level of ownership and visibility you won't find in a large, established insurer. Every employee holds equity, and the culture is genuinely open, with leadership drawn from senior insurance backgrounds at some of the fastest-growing names in fintech.
The Job
- Lead and grow a team of claims handlers, taking full ownership of performance, coaching and people management as the team scales.
- Set the standard on KPIs and output, keeping the team performing and improving.
- Manage workload allocation and capacity planning to balance productivity with quality.
- Run quality checks across claims files and coach the team to continuously raise standards.
- Keep close oversight of the wider claims portfolio spanning areas such as complaints, quality assurance, fraud, recoveries and payment controls, flagging risk early.
The Person
- Proven claims leadership experience within insurance, with a track record of managing and developing a team.
- Strong grounding in complaints handling and quality assurance is essential; experience in fraud, recoveries or payment controls is a bonus.
- Breadth across product lines (for example motor, property and travel) is highly valued; a career built entirely on one product line is unlikely to be the right fit.
- A background handling high-volume, fast-turnaround claims rather than large or complex loss claims.
- TPA experience, or comfort working across multiple accounts and product lines at once, is a strong plus.
- Comfortable operating in a fast-moving, scaling business, and happy to learn a new claims platform quickly.
- Confident using data to guide decisions and spot trends.
- A natural coach, able to lift others' performance and output.
- We're equally open to candidates operating above a typical Team Lead level today, if you're looking for room to grow into a bigger scope.
The Offer
- Full-time Permanent Job with remote flexibility (must be based within the UK for employment tax reasons) = you must have full UK employment rights – visa sponsorship is not available.
- Salary £60k - £70k DOE, flexible on this for exceptional talent.
- Generous annual leave entitlement.
- Company Pension.
- Private health insurance.
- Bonus and equity options.
- Excellent career growth potential.
Interested? We'd love to hear from you - get in touch in confidence with Adam Ryan @ Fortis.
Technical Claims Lead in Hull employer: Fortis Recruitment
Join a fast-scaling insurance claims business that offers a unique opportunity for ownership and visibility in your role as Technical Claims Team Lead. With a genuinely open culture, every employee holds equity, and the company prioritises career growth, providing generous benefits such as private health insurance and a robust pension plan. This remote position allows you to thrive in a dynamic environment while leading a team of specialists, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Claims Lead in Hull
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Fortis Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Fortis Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Technical Claims Lead in Hull
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Fortis Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Fortis Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Fortis Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Fortis Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Fortis Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Fortis Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
