Technical Claims Team Lead - Type: Full-Time Location: Remote (UK-based) Salary: Circa £60-70k, negotiable for an exceptional candidate - The Company A fast-scaling insurance claims business is looking for a Technical Claims Team Lead to take ownership of a growing team of specialist claims handlers. The business is expanding at real pace, with growth measured in multiples rather than percentages, and this role carries a level of ownership and visibility you won't find in a large, established insurer. Every employee holds equity, and the culture is genuinely open, with leadership drawn from senior insurance backgrounds at some of the fastest-growing names in fintech. - The Job Lead and grow a team of claims handlers, taking full ownership of performance, coaching and people management as the team scales Set the standard on KPIs and output, keeping the team performing and improving Manage workload allocation and capacity planning to balance productivity with quality Run quality checks across claims files and coach the team to continuously raise standards Keep close oversight of the wider claims portfolio spanning areas such as complaints, quality assurance, fraud, recoveries and payment controls, flagging risk early - The Person Proven claims leadership experience within insurance, with a track record of managing and developing a team Strong grounding in complaints handling and quality assurance is essential; experience in fraud, recoveries or payment controls is a bonus Breadth across product lines (for example motor, property and travel) is highly valued; a career built entirely on one product line is unlikely to be the right fit A background handling high-volume, fast-turnaround claims rather than large or complex loss claims TPA experience, or comfort working across multiple accounts and product lines at once, is a strong plus Comfortable operating in a fast-moving, scaling business, and happy to learn a new claims platform quickly Confident using data to guide decisions and spot trends A natural coach, able to lift others' performance and output We're equally open to candidates operating above a typical Team Lead level today, if you're looking for room to grow into a bigger scope - The Offer Full-time Permanent Job with remote flexibility (must be based within the UK for employment tax reasons) = you must have full UK employment rights – visa sponsorship is not available. Salary £60k - £70k DOE, flexible on this for exceptional talent. Generous annual leave entitlement. Company Pension. Private health insurance Bonus and equity options. Excellent career growth potential. - Interested? We'd love to hear from you - get in touch in confidence with Adam Ryan @ Fortis -
Technical Claims Lead in Devon employer: Fortis Recruitment
Join a fast-scaling insurance claims business that offers a unique opportunity for ownership and visibility in your role as Technical Claims Team Lead. With a genuinely open culture, every employee holds equity, and the company prioritises career growth, providing generous benefits such as private health insurance and a robust pension plan. This remote position allows you to thrive in a dynamic environment while leading a team of specialists, making it an excellent choice for those seeking meaningful and rewarding employment.
