3rd line / escalations engineer - MSP in Amersham

3rd line / escalations engineer - MSP in Amersham

Amersham Full-Time 45000 - 55000 Β£ / year (est.) No working from home possible
Fortis Recruitment Solutions

At a Glance

  • Tasks: Support multiple clients with diverse technologies and troubleshoot issues effectively.
  • Company: Join a dynamic MSP in Amersham with a supportive team culture.
  • Benefits: Monday to Friday role with opportunities for mentoring and career growth.
  • Other info: 100% office-based with occasional client site visits.
  • Why this job: Make a real impact by solving complex problems and enhancing client experiences.
  • Qualifications: 5 years in a 3rd line role with strong skills in Microsoft 365, Azure, and Active Directory.

The predicted salary is between 45000 - 55000 Β£ per year.

Fortis recruitment are working with an MSP in the Amersham area to recruit a 3rd line / escalations engineer to become part of their helpdesk to support multiple clients. All the clients have different technologies that need supporting so a wide variety of experience is essential.

What we are looking for:

  • 5 years in a 3rd line role within an MSP
  • Strong Microsoft 365, Azure, Active Directory and Windows server skills
  • Great customer service
  • Excellent troubleshooting and problem solving skills

This is a Monday – Friday position and will be 100% office based other than an occasional visit to client sites. You will be working within a close-knit team and mentoring the more junior engineers.

If you are an experienced 3rd line engineer with an extensive MSP background please apply now to find out more.

3rd line / escalations engineer - MSP in Amersham employer: Fortis Recruitment Solutions

Join a dynamic Managed Service Provider in Amersham as a 3rd Line Support Engineer, where you will be at the forefront of technical excellence and problem-solving. With a strong emphasis on mentorship and professional growth, this role offers a collaborative work culture that values your expertise and encourages continuous learning. Enjoy competitive remuneration and the satisfaction of making a real impact by resolving complex issues and supporting your team.

Fortis Recruitment Solutions

Contact Details:

Fortis Recruitment Solutions Recruitment Team

We think you need these skills to ace 3rd line / escalations engineer - MSP in Amersham

3rd Line Support
Microsoft 365
Azure
Active Directory
Windows Server
Customer Service
Troubleshooting Skills