Salary: £45,000 - 50,000 per year
Requirements:
- 5 years in a 3rd line role within an MSP
- Strong Microsoft 365, Azure, Active Directory and Windows Server skills
- Great customer service skills
- Excellent troubleshooting and problem-solving skills
Responsibilities:
- Support multiple clients with a wide variety of technologies
- Work as part of our helpdesk team in an escalations / 3rd line engineering capacity
- Mentor more junior engineers
- Attend occasional client site visits when required
Technologies:
- Active Directory
- Azure
- Support
- Microsoft 365
- Windows
- Office 365
- Cloud
- DevOps
More:
We are working with an MSP in the Amersham area to recruit a 3rd line / escalations engineer to join our helpdesk team. This is a Monday to Friday, 100% office-based position with occasional client site visits. You will be part of a close-knit team supporting multiple clients across a wide range of technologies.
3rd Line Escalations Engineer in Amersham employer: Fortis Recruitment Solutions
Join a dynamic Managed Service Provider in Amersham as a 3rd Line Support Engineer, where you will be at the forefront of technical excellence and problem-solving. With a strong emphasis on mentorship and professional growth, this role offers a collaborative work culture that values your expertise and encourages continuous learning. Enjoy competitive remuneration and the satisfaction of making a real impact by resolving complex issues and supporting your team.
Contact Details:
Fortis Recruitment Solutions Recruitment Team
