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- Tasks: Support HR operations and be the go-to person for employee queries.
- Company: Fast-growing telecoms company with a vibrant London office.
- Benefits: Permanent role with competitive salary and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in HR.
- Qualifications: 2+ years of HR experience and strong communication skills.
- Other info: Exciting projects and events to enhance your career journey.
The predicted salary is between 36000 - 60000 £ per year.
Location: London
Hours: Monday-Friday 9:30 AM - 6:00 PM
Contractual Status: Permanent
Our client is an Ofcom registered telecoms company and is expanding fast. This role is based in their London office. We are searching for an HR & Operations Administrator. This role requires someone energetic, proactive, and assertive, with a positive attitude. The ideal candidate will have previous HR experience.
As the HR & Operations Administrator, you will be responsible for the following:
- Providing a professional first point of contact for employees' HR queries via email, phone and in person.
- Drafting job specifications, recruitment adverts, marketing, and liaising with recruitment companies to fill vacancies within the group.
- Preparing job offer packs, employee contracts and employee workstation setup for new starters.
- Responsible for the Employee Privileges scheme, including Birthday Leave and Holiday Advantage.
- Creating an induction session for new employees to explain company housekeeping.
- All areas of HR administration, including starters, leavers, transfers, changes to contracts of employment and instructions for payroll, keeping electronic files fully accurate and managing the filing of all signed documents.
- Arranging end of probation and performance reviews to be conducted in a timely manner and ensure this is filed appropriately and a copy is given to the employee.
- Managing the return of HR documents.
- Ownership of Bright HR, such as Bank Holidays, sickness, and other absences.
- Team Updates weekly emails.
- Writing up minutes of hearings and performing note-taker duties for disciplinary and other HR meetings.
- Creating joiners and leavers protocol, including end of probation and leavers feedback practice.
- Producing HR management reporting as necessary.
- Making travel arrangements for team members, such as trains, car rentals, hotel bookings, food in a cost-effective manner.
- Managing access cards, keeping up-to-date records.
- Running OOO and holiday protocols.
- Liaising with landlords and other tenants for common area maintenance.
- Providing operational support in organising onsite or offsite events.
- Completing various ad-hoc projects and tasks as assigned.
Required Skills and Abilities:
- At least 2 years' previous experience in HR.
- Understanding of employment law.
- Strong written and verbal communication skills, especially during difficult conversations.
- Ability to work under pressure.
- Ability to multitask and prioritise workload.
- Able to work independently and proactively in an efficient manner.
- Uphold confidentiality and private matters.
- Excellent IT skills, specifically Microsoft Excel, Outlook and Word.
HR & Operations Administrator employer: Fortis Hayes
Contact Detail:
Fortis Hayes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR & Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common HR questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don't forget to follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace HR & Operations Administrator
Some tips for your application 🫡
Show Your HR Experience: Make sure to highlight your previous HR experience in your application. We want to see how you've handled HR queries, recruitment, and administration tasks before. Use specific examples to show us what you can bring to the table!
Be Professional Yet Personable: Since you'll be the first point of contact for HR queries, it's important to convey a friendly yet professional tone in your written application. We love a positive attitude, so let that shine through in your writing!
Tailor Your Application: Take the time to tailor your application to the job description. Mention relevant skills like multitasking, communication, and IT proficiency. We appreciate when candidates take the extra step to align their experiences with our needs.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Fortis Hayes
✨Know Your HR Basics
Brush up on your knowledge of employment law and HR best practices. Be ready to discuss how you've applied this knowledge in previous roles, as it shows you understand the fundamentals of HR and can handle the responsibilities of the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively handled difficult conversations or resolved conflicts in the past. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Proactivity
Think of instances where you've taken the initiative in your previous jobs. Whether it was streamlining a process or improving employee engagement, sharing these experiences will highlight your proactive nature, which is exactly what they're looking for.
✨Prepare for Practical Scenarios
Expect to be asked about specific HR tasks, like drafting job specifications or managing employee records. Prepare to discuss how you would approach these tasks, perhaps even bringing examples of your work if possible. This will show that you're not just familiar with the theory but also capable of executing it.
