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For Companies At a Glance
- Tasks: Provide essential IT support and manage hardware/software for the Aberdeen office.
- Company: Join a global healthcare innovator with a dynamic team culture.
- Benefits: Competitive pay, long-term role, and structured workflow.
- Why this job: Make a real impact in IT while supporting innovative healthcare solutions.
- Qualifications: 3-5 years IT experience, A+/MCP certifications preferred, and strong customer service skills.
- Other info: Opportunity for growth in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
About the job
Duration: Backfill/on-going | Start: ASAP
Your Mission
Join a dynamic team as a Level 1/2 IT Support Engineer! Provide critical hardware/software support, manage IT infrastructure, and ensure seamless operations for employees in the Aberdeen office.
Key Responsibilities
- Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs.
- Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting.
Technical
- 3-5 years IT experience
- Networking basics (TCP/IP, Ethernet)
- A+/MCP certifications (preferred)
Soft Skills
- Exceptional customer service
- Team collaboration skills
- Adaptability in fast-paced environments
Logistics
- Own car + valid license
- 50 lbs lifting ability (to be able to move equipment)
Why Join?
- Impact: Support a global healthcare innovators IT ecosystem.
- Growth: Long-term role (1 year potential) in a dynamic environment.
- Support: Structured workflow.
Apply Now!
Ready to drive IT excellence in Aberdeen? Apply now with your CV including your location:
Your CV
Confirmation of Aberdeen availability
On-Site IT Support Engineer (Level 1) - Aberdeen employer: Fortis Hayes
Contact Detail:
Fortis Hayes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Support Engineer (Level 1) - Aberdeen
✨Tip Number 1
Network like a pro! Attend local tech meetups or online forums related to IT support. You never know who might be looking for someone just like you, and it’s a great way to get your name out there.
✨Tip Number 2
Show off your skills! If you’ve got any side projects or relevant experience, don’t hesitate to share them. Create a portfolio or a LinkedIn post showcasing your IT support achievements to grab attention.
✨Tip Number 3
Prepare for the interview by brushing up on common IT support scenarios. Think about how you’d handle specific issues, especially with hardware/software support. Practice makes perfect, and we want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace On-Site IT Support Engineer (Level 1) - Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the On-Site IT Support Engineer role. Highlight your relevant experience, especially in hardware/software support and any certifications like A+/MCP that you have. We want to see how your skills match our needs!
Show Off Your Soft Skills: Don’t forget to showcase your exceptional customer service and teamwork abilities. These soft skills are just as important as technical know-how for us, so give examples of how you've used them in past roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly. We appreciate a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Fortis Hayes
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10 and MacOS, as well as networking basics like TCP/IP and Ethernet. Being able to discuss these topics confidently will show that you're ready to tackle the technical challenges of the role.
✨Show Off Your Customer Service Skills
Since this role involves providing support to employees, be prepared to share examples of how you've delivered exceptional customer service in the past. Think about specific situations where you resolved issues effectively and kept users happy.
✨Demonstrate Team Spirit
Collaboration is key in a dynamic environment. Be ready to talk about your experiences working in teams, how you contribute to group success, and how you adapt to different team dynamics. This will highlight your ability to fit into their culture.
✨Prepare for Logistics Questions
Since the job requires moving equipment, be ready to discuss your logistics experience, including any relevant driving experience. Mention your valid license and your ability to lift heavy equipment, as this shows you're physically prepared for the role.
