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- Tasks: Support HR operations, manage queries, and assist with recruitment and employee onboarding.
- Company: Join a fast-growing telecoms company registered with Ofcom in London.
- Benefits: Enjoy a permanent role with perks like Birthday Leave and Holiday Advantage.
- Why this job: Be part of a dynamic team, enhance your HR skills, and make a real impact.
- Qualifications: 2 years of HR experience and strong communication skills are essential.
- Other info: Opportunity to work independently and engage in various ad-hoc projects.
The predicted salary is between 30000 - 42000 £ per year.
Job Title: HR & Operations Administrator
Location: London
Hours: Monday-Friday 9:30 AM 6:00 PM
Contractual Status: Permanent
Job Description:
Our client is an Ofcom registered telecoms company and is expanding fast.
This role is based in their London office.
We are searching for an HR & Operations Administrator. This role requires someone energetic, proactive, and assertive, with a positive attitude. The ideal candidate will have previous HR experience.
As the HR & Operations Administrator, you will be responsible for the following:
- Providing a professional first point of contact for employees\’ HR queries via email, phone and in person.
- Drafting job specifications, recruitment adverts, marketing, and liaising with recruitment companies to fill vacancies within the group.
- Preparing job offer packs, employee contracts and employee workstation setup for new starters.
- Responsible for the Employee Privileges scheme, including Birthday Leave and Holiday Advantage.
- Creating an induction session for new employees to explain company housekeeping.
- All areas of HR administration, including starters, leavers, transfers, changes to contracts of employment and instructions for payroll, keeping electronic files fully accurate and managing the filing of all signed documents.
- Arranging end of probation and performance reviews to be conducted in a timely manner and ensure this is filed appropriately and a copy is given to the employee.
- Managing the return of HR documents.
- Ownership of Bright HR, such as Bank Holidays, sickness, and other absences.
- Team Updates weekly emails.
- Writing up minutes of hearings and performing note-taker duties for disciplinary and other HR meetings.
- Creating joiners and leavers protocol, including end of probation and leavers feedback practice.
- Producing HR management reporting as necessary.
- Making travel arrangements for team members, such as trains, car rentals, hotel bookings, food in a cost-effective manner.
- Managing access cards, keeping up-to-date records
- Running OOO and holiday protocols
- Liaising with landlords and other tenants for common area maintenance
- Providing operational support in organising onsite or offsite events
- Completing various ad-hoc projects and tasks as assigned
Required Skills and Abilities:
At least 2 years\’ previous experience in HR
Understanding of employment law
Strong written and verbal communication skills, especially during difficult conversations
Ability to work under pressure
Ability to multitask and prioritise workload
Able to work independently and proactively in an efficient manner
Uphold confidentiality and private matters
Excellent IT skills, specifically Microsoft, Excel, Outlook and Word
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HR and Admin Assistant employer: Fortis Hayes Ltd
Contact Detail:
Fortis Hayes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR and Admin Assistant
✨Tip Number 1
Familiarise yourself with the latest HR trends and employment laws. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the HR industry, especially those who work in telecoms or similar sectors. Attend relevant events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common HR scenarios. Think about how you would handle difficult conversations or manage multiple tasks under pressure.
✨Tip Number 4
Showcase your organisational skills by creating a mock project plan for an HR initiative. This can be a great talking point during interviews and demonstrates your proactive approach to HR administration.
We think you need these skills to ace HR and Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant HR experience and skills that match the job description. Use keywords from the job posting to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific experiences that relate to the responsibilities listed in the job description, such as handling HR queries or managing employee documentation.
Showcase Communication Skills: Since strong written and verbal communication skills are essential for this role, consider including examples of how you've effectively communicated in previous positions, especially during challenging situations.
Highlight IT Proficiency: Given the requirement for excellent IT skills, particularly in Microsoft Office, ensure you mention any relevant software experience. You could include specific examples of how you've used these tools in HR tasks.
How to prepare for a job interview at Fortis Hayes Ltd
✨Show Your HR Knowledge
Make sure to brush up on your understanding of employment law and HR best practices. Be prepared to discuss your previous HR experience and how it relates to the responsibilities outlined in the job description.
✨Demonstrate Communication Skills
Since strong written and verbal communication skills are crucial for this role, practice articulating your thoughts clearly. You might be asked to handle a mock HR query during the interview, so think about how you would approach difficult conversations.
✨Highlight Your Proactivity
The company is looking for someone energetic and proactive. Share examples from your past where you took initiative or went above and beyond in your HR roles. This will show that you can work independently and efficiently.
✨Prepare for Multitasking Questions
Given the nature of the role, be ready to discuss how you manage multiple tasks and prioritise your workload. Think of specific instances where you successfully juggled various responsibilities and how you ensured everything was completed on time.