At a Glance
- Tasks: Support HR operations, manage employee queries, and coordinate recruitment processes.
- Company: Fast-growing telecoms company with a vibrant London office.
- Benefits: Permanent role with competitive salary and opportunities for professional growth.
- Other info: Energetic environment with exciting projects and events.
- Why this job: Join a dynamic team and make a real difference in HR operations.
- Qualifications: 2+ years of HR experience and strong communication skills.
The predicted salary is between 27000 - 33000 £ per year.
Contractual Status: Permanent
Job Description
Our client is an Ofcom registered telecoms company and is expanding fast.
This role is based in their London office.
We are searching for an HR & Operations Administrator.
This role requires someone energetic, proactive, and assertive, with a positive attitude.
The ideal candidate will have previous HR experience.
- As the HR & Operations Administrator, you will be responsible for the following:
- Providing a professional first point of contact for employees' HR queries via email, phone and in person.
- Drafting job specifications, recruitment adverts, marketing, and liaising with recruitment companies to fill vacancies within the group.
- Preparing job offer packs, employee contracts and employee workstation setup for new starters.
- Responsible for the Employee Privileges scheme, including Birthday Leave and Holiday Advantage.
- Creating an induction session for new employees to explain company housekeeping.
- All areas of HR administration, including starters, leavers, transfers, changes to contracts of employment and instructions for payroll, keeping electronic files fully accurate and managing the filing of all signed documents.
- Arranging end of probation and performance reviews to be conducted in a timely manner and ensure this is filed appropriately and a copy is given to the employee.
- Managing the return of HR documents.
- Ownership of Bright HR, such as Bank Holidays, sickness, and other absences.
- Team Updates weekly emails.
- Writing up minutes of hearings and performing note-taker duties for disciplinary and other HR meetings.
- Creating joiners and leavers protocol, including end of probation and leavers feedback practice.
- Producing HR management reporting as necessary.
- Making travel arrangements for team members, such as trains, car rentals, hotel bookings, food in a cost-effective manner.
- Managing access cards, keeping up-to-date records.
- Running OOO and holiday protocols.
- Liaising with landlords and other tenants for common area maintenance.
- Providing operational support in organising onsite or offsite events.
- Completing various ad‑hoc projects and tasks as assigned.
- Required Skills and Abilities
At least 2 years' previous experience in HR.
Understanding of employment law.
Strong written and verbal communication skills, especially during difficult conversations.
Ability to work under pressure.
Ability to multitask and prioritise workload.
Able to work independently and proactively in an efficient manner.
Uphold confidentiality and private matters.
Excellent IT skills, specifically Microsoft Excel, Outlook and Word.
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HR & Operations Administrator employer: Fortis Hayes
Join a leading company in plastic thermoforming that values innovation and employee development. Located in West Bromwich, we offer a collaborative work culture where your expertise as a Technical Account Manager will be recognised and rewarded with competitive salaries and performance-based incentives. With ample opportunities for professional growth and a commitment to fostering a supportive environment, this is an excellent place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land HR & Operations Administrator
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Fortis Hayes!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Fortis Hayes.
We think you need these skills to ace HR & Operations Administrator
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Fortis Hayes. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Fortis Hayes and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Fortis Hayes. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Fortis Hayes's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Fortis Hayes
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Fortis Hayes.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Fortis Hayes will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Fortis Hayes and how you would contribute to adapting HR strategies.
