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- Tasks: Create clear and engaging technical documentation for Fortinet's cybersecurity products.
- Company: Join Fortinet, a leader in cybersecurity with over 20 years of innovation.
- Benefits: Enjoy a collaborative work environment and opportunities for professional growth.
- Why this job: Be part of a mission-driven team shaping the future of cybersecurity.
- Qualifications: 3+ years in technical writing; strong English skills; experience with MadCap Flare and Git.
- Other info: Work closely with product teams to enhance user understanding and experience.
The predicted salary is between 28800 - 43200 £ per year.
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Writer to contribute to the success of our rapidly growing business.
We are expanding our team of writers supporting FortiDLP, our next generation data loss prevention and insider risk solution. FortiDLP writers use a combination of text, images, and information architecture to communicate product features and benefits. Technical documentation is published to the Fortinet Document Library.
To fulfill this role, you must have outstanding English language skills, a curiosity for technology, a passion for creating useful technical content, and an interest in single-sourcing content. You must be detail-oriented with stamina for highly technical content while working with others to contribute to large documentation sets. You must also possess the ability to document features by reading specifications, talking to subject matter experts, and using the software.
The successful candidate will collaborate with Product Managers, Developers, QA, and others to understand new features, use cases, and customer scenarios and then:
- Write and publish documentation, such as release notes, deployment guides, administration guides, quick start guides, and reference materials
- Use images and diagrams to supplement text and aid understanding of complex concepts
- Provide user-friendly text for tooltips and other user interface elements
- Receive and address feedback with the goal of filling content gaps and continually improving content
- Contribute to a strong, nimble, positive, and effective team
Requirements:
- At least 3 years’ technical writing experience working in software development environments
- Ability to convert complex technical information into clean, concise, and coherent end-user documentation in plain English
- Strong command of standard American English grammar and usage
- Experience using MadCap Flare and Git
- BA or BS degree, preferably in computer science, computer engineering, electrical engineering, MIS, English, or a related field
Technical Writer employer: Fortinet
Contact Detail:
Fortinet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Writer
✨Tip Number 1
Familiarise yourself with Fortinet's products, especially FortiDLP. Understanding the features and benefits of the product will help you communicate effectively and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Showcase your technical writing skills by preparing a portfolio that includes examples of your work. Highlight any experience with MadCap Flare and Git, as these are specifically mentioned in the job description.
✨Tip Number 4
Prepare for the interview by practising how to explain complex technical concepts in simple terms. This will demonstrate your ability to create user-friendly documentation, which is crucial for the role.
We think you need these skills to ace Technical Writer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Technical Writer at Fortinet. Familiarise yourself with their products, especially FortiDLP, and the type of documentation they require.
Tailor Your CV: Highlight your technical writing experience, especially in software development environments. Emphasise your ability to convert complex information into clear documentation and mention any relevant tools like MadCap Flare and Git.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and technical writing. Mention specific examples of how you've successfully documented complex concepts in the past and your collaborative experiences with teams.
Showcase Your Writing Skills: Include samples of your previous work that demonstrate your ability to create user-friendly documentation. If possible, provide links to published documents or a portfolio that showcases your writing style and technical understanding.
How to prepare for a job interview at Fortinet
✨Showcase Your Writing Skills
Prepare samples of your technical writing that demonstrate your ability to convert complex information into clear, concise documentation. Highlight your experience with tools like MadCap Flare and Git, as these are essential for the role.
✨Understand the Product
Familiarise yourself with Fortinet's products, especially FortiDLP. Being able to discuss its features and benefits will show your genuine interest in the company and the role, making you a more compelling candidate.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, documentation processes, and how feedback is integrated into content creation. This shows your eagerness to contribute positively to the team and improve documentation quality.
✨Demonstrate Collaboration Skills
Be ready to discuss your experience working with cross-functional teams, such as Product Managers and Developers. Highlight specific examples where your collaboration led to successful documentation outcomes, showcasing your teamwork abilities.
