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For Companies At a Glance
- Tasks: Provide expert technical services and support to customers on-site.
- Company: Join Fortinet, a leader in cybersecurity solutions.
- Benefits: Flexible work arrangements, competitive rewards, and a supportive environment.
- Why this job: Make a real impact in securing digital journeys for global customers.
- Qualifications: 7+ years in network security and experience with FortiGate solutions.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
This role is based REMOTE or in our London office. Professional Services within Fortinet is an integral part of the support and services organization, as a result the Consultant will collaborate with their assigned Customer and effectively with peers to drive customer satisfaction. This role is for an on-site engagement. The Professional Services Consultant works on Customer site, with the aim of providing timely, quality and cost-effective technical services, including vendor expertise during security infrastructure design, deployment, testing and verification, optimization and operation services. The Consultant instills confidence through their technical ability, focused communication skills and structured approach. This role requires a constant focus on improving technical skills through training or on-job learning opportunities. The Consultant needs to be collaborative and build effective working relationships within the Customer and Fortinet to drive success.
Responsibilities
- Assists the Customer during the Think and Build phases of a project
- Develops and maintains technical project documentation: high/low level design documentation, method of procedure, test plans, configuration templates and scripts.
- Provisions, customizes and verifies Fortinet configurations based on recommended and approved design.
- Tests Fortinet solutions and verifies system behavior
- Participates to interoperability/integration testing of devices that interact with Fortinet products
- Recommends and Implements Fortinet best practices
- Resolves and/or escalates technical issues in a timely fashion
- Delivers general knowledge transfer to client staff.
- Develops and maintains core competency on Fortinet’s product line and technologies.
Qualifications
- 7+ years of experience in LAN/WAN/Network Security Products.
- Experience with designing and implementing FortiGate solutions (design and implementation) or major 3rd party security solutions.
- Experience in complex routing and WAN environments where BGP, OSFP is a requirement.
- Work experience in maintaining, deploying or designing MPLS networks in particular L3 VPN.
- Exposure to MSSP or managed service environments (Multi-tenancy, monitoring, reporting, supportability)
- Experience in scripting and automation (e.g. ZTP, integration into orchestrator, controllers and dashboard).
- Excellent communication and technical documentation skills.
- Proven ability to work independently as well as in a team in a collaborative environment.
- Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.
- Positive customer service attitude with excellent soft skills.
Education
- University Degree in technical or management discipline and/or equivalent extensive work-related experience.
We encourage candidates from all backgrounds and identities to apply. We offer a competitive Total Rewards package to support you in managing your overall health and financial well-being, flexible work arrangements, and a supportive work environment. If you aspire to experience a challenging, enjoyable, and rewarding career journey, we invite you to consider joining us and bringing solutions that make meaningful and lasting impact to our 660,000+ customers around the globe.
About Us
Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.
Professional Services Consultant - UK employer: Fortinet
Contact Detail:
Fortinet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Consultant - UK
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to the role. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a project that highlights your expertise in network security and Fortinet solutions. This will give you an edge and demonstrate your hands-on experience to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Professional Services Consultant - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Professional Services Consultant role. Highlight your experience with LAN/WAN/Network Security Products and any specific Fortinet solutions you've worked with. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since this role involves a lot of collaboration, it's crucial to showcase your communication skills in your application. Use clear and concise language, and don’t forget to mention any experience you have in delivering knowledge transfer to clients.
Highlight Your Technical Documentation Experience: We love candidates who can develop and maintain technical project documentation. Make sure to include examples of high/low level design documentation or test plans you've created in the past. This will show us you're ready to hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, we can't wait to hear from you!
How to prepare for a job interview at Fortinet
✨Know Your Stuff
Make sure you brush up on your knowledge of Fortinet products and network security solutions. Be ready to discuss your experience with FortiGate solutions and any complex routing environments you've worked in. This will show that you're not just familiar with the technology, but that you can also apply it effectively.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, practice articulating your thoughts clearly and concisely. Prepare to explain technical concepts in a way that non-technical stakeholders can understand. This will demonstrate your ability to build effective working relationships with clients and colleagues.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about past projects where you had to resolve technical issues or collaborate with teams. Be ready to share specific examples that highlight your problem-solving skills and your ability to work independently as well as part of a team.
✨Emphasise Continuous Learning
The role requires a constant focus on improving technical skills, so be prepared to discuss how you stay updated with industry trends and technologies. Mention any relevant training or certifications you've pursued, and express your enthusiasm for ongoing learning opportunities within the company.
