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For Companies At a Glance
- Tasks: Provide emergency restoration services for families and businesses affected by disasters.
- Company: Join Insurcomm Restoration, a leader in property recovery with over 30 years of experience.
- Benefits: Earn competitive pay, enjoy health benefits, and receive ongoing training and support.
- Other info: Hands-on role with clear growth opportunities in a supportive team culture.
- Why this job: Make a real difference in people's lives during their toughest moments.
- Qualifications: Willingness to learn, strong communication skills, and a team-oriented mindset.
The predicted salary is between 22 - 26 £ per hour.
When a home is damaged by water or a fire disrupts a business, someone has to step in immediately and start the recovery process. That someone is you.
About Us
Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response you can rely on when everything needs to go right. For more than 30 years, we have helped property owners, facility teams, and communities recover from fire, water, mold, storms, and environmental hazards. As part of Fortify Companies, we are part of something bigger. Fortify's roots are in restoration—helping families and businesses recover when disaster strikes. But we're building something beyond recovery: a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild. We believe helping people rebuild after a loss is only half the job. Through our family of companies, we deliver coordinated care from prevention to restoration across 210+ markets nationwide, backed by Summit Partners. Our teams, technology, and local expertise come together so property owners and insurers get fewer losses, faster recoveries, and someone they can trust.
Our Brand Values
- Safety first, always: We hold ourselves to the highest standard to protect our team, clients, and communities.
- Showing up with a service heart: We help people move forward with empathy, respect, and unwavering commitment.
- Bringing the energy: We show up with urgency and a get-it-done mindset, owning every outcome.
- Predictability in the unpredictable: With standardized systems, we deliver consistency every time.
- Driving success together: By supporting one another, we strengthen relationships and drive results.
About the Job
As a Mitigation Technician, you will provide emergency restoration services for families and businesses affected by fire, water, mold, sewer, and storm damage. You are on the front lines of recovery—stabilizing properties, preventing further damage, and delivering professional, compassionate service during stressful situations. When it matters most, we show up with heart—and we need technicians who do the same.
What You'll Do
- Respond to emergency mitigation calls and assess property damage caused by fire, water, mold, and weather-related events.
- Perform water extraction, structural drying, and mitigation services in accordance with IICRC standards.
- Remove and dispose of damaged building materials safely and efficiently.
- Decontaminate, clean, and deodorize affected interior spaces.
- Collaborate with the Contents Division to clean, pack, and store salvageable items.
- Document job progress through photos and detailed notes using PSA and other required software.
- Communicate clearly and professionally with clients, answering questions with empathy and respect.
- Maintain a clean, organized, and safe job site at all times.
- Properly set up, operate, clean, and store tools and equipment.
- Follow warehouse and vehicle protocols, including daily documentation of consumables and equipment use.
- Work effectively and collaboratively with project managers, crew chiefs, and team members.
Ready to Join Us?
We are building the future of property protection, and we need dedicated mitigation technicians to help us get there. If you take pride in hands-on work, care about helping people during difficult times, and are ready to be part of a team that shows up when it matters most, we would love to hear from you.
Equal Opportunity Employer
Insurcomm Restoration and Fortify Companies are equal opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment. We believe that diverse perspectives strengthen our teams and help us better serve our customers and communities.
What You'll Bring
Required
- Willingness to obtain IICRC (Inspection Cleaning and Restoration Certification).
- Proficiency with hand and power tools.
- Ability to lift up to 50 lbs and perform physical labor in varying environments.
- Strong communication, listening, and interpersonal skills.
- Strong social awareness and customer service mindset.
- Acceptable driving record.
- Reliable attendance and punctuality.
- Ability to navigate Microsoft Teams and complete onsite documentation using a smartphone and industry software (Proven Jobs, Encircle, Docusketch).
- Team-oriented mindset with a positive, solution-focused attitude.
Preferred
- WRT (Water Damage Restoration) certification.
- Prior experience in restoration, construction, or related field.
- Experience with PSA or similar job management platforms.
What We Offer
Compensation & Benefits
- Competitive hourly pay based on experience.
- Comprehensive health, dental, and vision coverage.
- 401(k) with company match.
- Generous PTO and 9 paid holidays.
- Company vehicle (role dependent).
- Company technology stipend (monthly).
- Company gear and branded materials. $300 of swag bucks to use on our company merch site.
- Ongoing training and certification support.
Culture & Opportunity
- Hands-on role with meaningful impact in the Portsmouth community.
- Supportive team culture focused on safety and excellence.
- Clear growth path within a PE-backed, expanding organization.
- Paid training and certification advancement.
- A values-driven, collaborative team that has your back.
Mitigation Technician in Portsmouth employer: Fortify Companies
Contact Detail:
Fortify Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mitigation Technician in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Mitigation Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or shadow someone in the restoration field. This not only gives you practical experience but also shows potential employers that you're serious about the job.
✨Tip Number 3
Show up with heart! When you get an interview, be sure to express your empathy and commitment to helping others. Remember, this role is all about supporting people during tough times, so let that shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Insurcomm Restoration.
We think you need these skills to ace Mitigation Technician in Portsmouth
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for helping people shine through. We want to see that you genuinely care about making a difference in tough situations, just like we do at Insurcomm Restoration.
Be Specific: Use specific examples from your past experiences to highlight your skills and how they relate to the Mitigation Technician role. Whether it's handling emergency situations or working with tools, show us what you've got!
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Make sure to proofread for any typos or errors, as clear communication is key in our line of work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fortify Companies
✨Know Your Stuff
Familiarise yourself with the basics of water and fire damage restoration. Understand the IICRC standards and be ready to discuss how you would apply them in real-life scenarios. This shows that you're not just interested in the job, but that you’re prepared to hit the ground running.
✨Show Your Service Heart
Since this role is all about helping people during tough times, be sure to convey your empathy and commitment to service. Share examples from your past experiences where you’ve gone above and beyond to assist someone in need. This will resonate well with the interviewers.
✨Demonstrate Team Spirit
Collaboration is key in this role, so highlight your ability to work effectively with others. Prepare to discuss how you've successfully worked in teams before, especially in high-pressure situations. This will show that you can contribute positively to their team culture.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to restoration and their team dynamics. This not only shows your interest in the role but also helps you gauge if the company aligns with your values. It’s a win-win!