At a Glance
- Tasks: Manage HR operations, recruiting, and onboarding for a dynamic team.
- Company: Join Insurcomm Restoration, a leader in emergency response and restoration.
- Benefits: Competitive pay, hybrid work model, and impactful work experience.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Make a difference by helping others during challenging times.
- Qualifications: 2+ years in HR with strong recruiting and onboarding skills.
The predicted salary is between 30000 - 40000 £ per year.
14 weeks. Work that matters from day one. Hybrid 4 days in the office, 1 day remote | 14-Week Contract Assignment
About Us
Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response you can rely on when everything needs to go right. For more than 30 years, we have helped property owners, facility teams, and communities recover from fire, water, mold, storms, and environmental hazards. As part of Fortify Companies, we are part of something bigger. Fortify’s roots are in restoration—helping families and businesses recover when disaster strikes. But we’re building something beyond recovery: a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild. Through our family of companies, we deliver coordinated care from prevention to restoration across 210+ markets nationwide, backed by Summit Partners. Our teams, technology, and local expertise come together so property owners and insurers get fewer losses, faster recoveries, and someone they can trust.
Our Brand Values
- Safety first, always: We hold ourselves to the highest standard to protect our team, clients, and communities
- Showing up with a service heart: We help people move forward with empathy, respect, and unwavering commitment
- Bringing the energy: We show up with urgency and a get-it-done mindset, owning every outcome
- Predictability in the unpredictable: With standardized systems, we deliver consistency every time
- Driving success together: By supporting one another, we strengthen relationships and drive results
About the Role
This is a 14-week contract assignment at our corporate headquarters in Portsmouth, NH, covering a planned maternity leave for a key member of our HR team. You will step directly into an active, high-volume HR function and own it end to end while keeping everything running at the same standard our team and candidates expect. The scope is real: 12+ open requisitions across New Hampshire, Maine, and Massachusetts; new hire onboarding across four office locations; employee communications and experience programming; and day-to-day HR operations serving employees from Portsmouth to Foxborough. This is not a task-list role. It requires someone who can absorb how we operate, build trust with hiring managers and employees quickly, and maintain the systems and cadences already in place without missing a beat. You will report directly to the VP of Human Resources and work closely with IT, Operations, and department leaders across the organization. All compensation decisions, carrier communications, and escalated employee matters route to the VP of Human Resources.
What You'll Own:
- Recruiting: Own 12+ active open requisitions across NH, ME, and MA from post through offer accepted. Source and screen candidates via Indeed, LinkedIn, Workable, and staffing agency partners. Schedule and coordinate all interviews with hiring managers. Draft offer letters, route for VP approval, and communicate decisions to candidates. Maintain the weekly open reqs tracker and report status to the VP of Human Resources.
- New Hire Onboarding: Add new hires to ProLiant; initiate background checks (ProfileGorilla) and drug screens (Concentra). Send pre-onboarding checklists to IT, Operations, and department leaders ahead of each start date. Set up the swag portal (Promocentric) and order business cards for new hires. Send customized welcome emails to new hires before their start date. Lead Day 1 onboarding in Portsmouth: paperwork, office tours, ProLiant mobile app setup, and team introductions. Coordinate fleet items including WEX cards, EZ Passes, and vehicle paperwork with the COO. Facilitate 30-, 60-, and 90-day check-in surveys using established templates.
- Employee Experience & Communications: Send new hire announcements using the established format and welcome communications. Run recurring check-in and exit survey cadences on schedule. Route exit interview summaries and employee feedback to the VP of Human Resources.
- HR Operations & Compliance: Serve as the Tier 1 HR point of contact for employees across Portsmouth, Hooksett, Topsham, and Foxborough. Maintain accurate employee files and ProLiant records throughout the assignment. Support workers’ compensation documentation and recordkeeping; elevate all carrier communications to the VP of Human Resources. Track employee certifications and send renewal reminders in coordination with scheduling. Route HR and payroll questions to the VP of Human Resources or the appropriate contact. Perform other duties as assigned to support the needs of the team and business.
What You Bring:
- 2+ years of HR coordinator or generalist experience with direct exposure to recruiting and onboarding workflows
- Experience managing multiple open requisitions simultaneously in a fast-paced, multi-location environment
- Proficiency with an ATS platform; Workable experience preferred
- Familiarity with HRIS systems; ProLiant experience a plus
- Experience coordinating background checks, drug screens, and pre-employment processes
- Strong written and verbal communication skills with the ability to interact professionally with candidates, employees, and senior leaders
- Highly organized with strong attention to detail and the ability to maintain accurate records across multiple systems
- Self-directed and able to operate independently with minimal ramp-up time
- Discretion and sound judgment when handling sensitive employee and compensation information
- Ability to travel occasionally to Hooksett NH, Topsham ME, and Foxborough MA as needed
You'll Thrive Here If You Are...
- A self-starter who can step into an active role, learn the systems quickly, and keep things moving without close oversight
- Someone who takes pride in a smooth onboarding experience and understands that Day 1 sets the tone for the entire employee relationship
- Detail-oriented and disciplined about tracker hygiene, file accuracy, and follow-through on every open item
- A calm, professional communicator who handles candidate questions, employee concerns, and leadership requests with equal consistency
- Comfortable with ambiguity and confident about knowing what to elevate and what to manage independently
What We Offer
Compensation & Structure: Competitive hourly rate commensurate with experience. 14-week assignment with a defined scope. Hybrid schedule based out of Portsmouth, NH.
Culture & Experience: Direct access to senior HR leadership and cross-functional exposure across a multi-state operation. A team that values plain talk, hard work, and doing right by the people we hire. The opportunity to make a real and visible impact in a short period of time. Work that matters: every hire you make and every new employee you onboard is joining a team that shows up for people on their worst days.
Ready to Join Us?
If you are an experienced HR coordinator who can hit the ground running, operate with confidence, and leave a function better than you found it, we want to hear from you. This assignment has a clear scope, a supportive team, and real work that makes a difference.
Equal Opportunity Employer
Insurcomm Restoration and Fortify Companies are equal opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment.
HR Coordinator (Contract) in Portsmouth employer: Fortify Companies
Insurcomm Restoration is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where every team member can make a meaningful impact. With a hybrid work model based in Portsmouth, NH, employees benefit from direct access to senior leadership and the opportunity to engage in cross-functional collaboration across multiple states. Join us for a rewarding experience where your contributions truly matter, helping communities recover during their most challenging times.
StudySmarter Expert Advice🤫
We think this is how you could land HR Coordinator (Contract) in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an HR Coordinator role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around safety and service. Think about how your experience aligns with their mission and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference from day one.
We think you need these skills to ace HR Coordinator (Contract) in Portsmouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the HR Coordinator role. Highlight your relevant experience in recruiting and onboarding, and show us how you can hit the ground running!
Showcase Your Skills:We want to see your strong written and verbal communication skills shine through. Use clear examples from your past roles to demonstrate how you've successfully managed multiple open requisitions or improved onboarding processes.
Be Detail-Oriented:Attention to detail is key in this role! Ensure your application is free from typos and errors, and that all information is accurate. This will show us that you take pride in your work and understand the importance of maintaining accurate records.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Insurcomm Restoration!
How to prepare for a job interview at Fortify Companies
✨Know the Company Inside Out
Before your interview, take some time to research Insurcomm Restoration and Fortify Companies. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Given the fast-paced nature of the HR Coordinator role, be ready to discuss how you've handled multiple open requisitions or onboarding processes in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving skills.
✨Showcase Your Communication Skills
As an HR Coordinator, you'll need to interact with candidates and employees regularly. During the interview, demonstrate your strong written and verbal communication skills. Practice articulating your thoughts clearly and professionally, as this will be crucial in your day-to-day responsibilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the onboarding process, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
