At a Glance
- Tasks: Manage and grow relationships with national insurance carriers and TPAs while ensuring exceptional service.
- Company: Fortify, a dynamic company focused on innovative insurance solutions.
- Benefits: Competitive salary, equity participation, comprehensive health coverage, and generous PTO.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Join a high-impact role where you can build relationships and drive real results.
- Qualifications: 3-7 years in B2B sales or account management, preferably in insurance services.
The predicted salary is between 50000 - 70000 £ per year.
About Us
Fortify’s roots are in restoration, and that foundation gives us credibility with carriers and policyholders alike. But we believe restoration alone isn’t enough. The industry performs better when loss is prevented where possible and response is coordinated when it’s not. Fortify is building a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild. Through Fortify’s growing portfolio of operating companies—including Rytech, Insurcomm, and additional businesses we will bring into the ecosystem—this alignment is delivered at scale.
The Role
The Account Executive is a relationship-driven sales professional who manages and grows national insurance carrier and TPA relationships across Fortify's platform. This role uniquely blends strategic relationship management with tactical execution—you'll be both a strategic partner for key accounts and a hands-on executor who ensures exceptional customer service, smooth onboarding, and continuous program expansion. You will spend the majority of your time managing existing national carrier and TPA partnerships—handling everything from day-to-day inquiries to strategic business reviews—while dedicating 25–50% of your time to pursuing new carrier and TPA relationships that will drive Fortify's growth. This is a versatile, high-impact role for someone who thrives on building strong relationships, solving problems, and driving results. You understand that great account management requires both strategic thinking and flawless execution. You're comfortable engaging with operational contacts and program decision-makers alike. You bring the energy of a business developer with the discipline of a customer success professional.
The ideal candidate has experience in the insurance ecosystem, particularly with national carriers or TPAs, and understands the nuances of managed repair programs, vendor relationships, and multi-location service delivery. This role reports to the Head of Carrier & Program Sales and works closely with cross-functional teams across operations, regional leadership, and corporate functions.
Key Responsibilities
- Account Management & Strategic Relationships
- Manage a portfolio of national carrier and TPA relationships, serving as the primary contact and trusted partner.
- Build relationships at multiple levels—from operational coordinators to program decision-makers.
- Conduct regular business reviews and account check-ins to demonstrate value and identify opportunities.
- Balance strategic relationship management with tactical day-to-day execution.
- Customer Service & Operational Excellence
- Provide exceptional, responsive customer service to carrier and TPA partners.
- Lead program onboarding for new partners, ensuring smooth implementation and activation.
- Coordinate across operations, regional teams, and brands to deliver on commitments.
- Monitor program performance and proactively address issues.
- New Business Development
- Identify and pursue new national carrier and TPA relationships (25–50% of your time).
- Research and prospect target organizations through networking and outreach.
- Present Fortify's platform capabilities and develop compelling proposals.
- Collaborate with leadership to advance and close new opportunities.
- Account Expansion & Growth
- Identify opportunities to expand services and increase program utilization within existing accounts.
- Work cross-functionally to design solutions addressing carrier and TPA challenges.
- Track account health and progress toward growth targets.
- Sales Execution & Pipeline Management
- Maintain accurate pipeline records and forecasting in CRM.
- Execute account plans aligned with revenue targets.
- Prepare proposals, presentations, and RFP responses.
- Cross-Functional Partnership
- Partner with Operations, Marketing, Technology, and regional teams to deliver results.
- Serve as a liaison between carrier/TPA partners and internal Fortify teams.
- Share customer insights and feedback to inform strategy.
What Success Looks Like
- Carrier and TPA accounts retained, expanded, and performing to expectations.
- New national relationships secured and successfully onboarded.
- High partner satisfaction through exceptional service and execution.
- Revenue and growth targets achieved consistently.
- Reputation as a trusted, responsive, and strategic partner.
Who You Are
- A relationship builder who earns trust through consistent delivery and authentic engagement.
- A strategic thinker who also rolls up your sleeves and gets things done.
- A customer service champion who is responsive, organized, and detail-oriented.
- A business developer who pursues opportunities with persistence and professionalism.
- A versatile professional who thrives on variety and enjoys wearing multiple hats.
- A collaborative team player who works well across functions and levels.
Qualifications
- 3–7 years of B2B sales, account management, or customer success experience.
- Background in insurance services, property restoration, P&C claims, TPAs, managed repair programs, or adjacent industries preferred.
- Track record of managing accounts and achieving growth targets.
- Experience with both strategic relationship management and tactical execution.
- Strong customer service orientation with attention to detail.
- Excellent communication and relationship-building skills.
- Self-directed work style with accountability for results.
- Bachelor's degree in Business, Marketing, or related field preferred.
Core Skills & Capabilities
- Strategic account management and relationship development.
- Customer service excellence and responsiveness.
- Program onboarding and implementation.
- New business development and prospecting.
- Consultative and solution-oriented approach.
- Cross-functional collaboration.
- Pipeline management and CRM proficiency.
- Strong organizational and multitasking abilities.
Culture & Values
This leader embodies Fortify’s belief that better alignment leads to better outcomes. You operate with integrity, urgency, and respect for the teams delivering the work. You push hard, collaborate deeply, and help build something lasting.
What We Offer
- Competitive executive compensation with performance incentives.
- Equity participation in a PE-backed growth company.
- Comprehensive health, dental, and vision coverage.
- 401(k) with company match.
- Generous PTO and 9 paid holidays.
Account Executive Carrier Programs in Portsmouth employer: Fortify Companies
Fortify is an exceptional employer that fosters a collaborative and dynamic work culture, where relationship-building and strategic thinking are at the forefront of our operations. Employees enjoy competitive compensation, comprehensive benefits, and ample opportunities for professional growth within a rapidly expanding platform that values integrity and teamwork. Located in a vibrant area, Fortify not only prioritises employee well-being with generous PTO and health coverage but also encourages innovation and engagement across all levels of the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive Carrier Programs in Portsmouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships is key to landing that Account Executive role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with someone from a target company, make sure to highlight your knowledge of managed repair programs and vendor relationships. This will set you apart as a candidate who truly understands the industry.
✨Tip Number 3
Follow up after meetings or networking events. A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re proactive and genuinely interested in building those relationships.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are enthusiastic about joining Fortify. Make sure your application reflects your relationship-building skills and customer service excellence—those are what we value most!
We think you need these skills to ace Account Executive Carrier Programs in Portsmouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what drives you in the insurance industry.
Tailor Your Application:Make sure to customise your application for the Account Executive role. Highlight your experience with national carriers and TPAs, and how you've successfully managed relationships in the past. This shows us you're serious about joining our team!
Be Specific About Your Achievements:Don’t just list your responsibilities; tell us about your achievements! Use specific examples of how you've driven results or improved customer satisfaction in previous roles. Numbers and outcomes speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Fortify Companies
✨Know Your Stuff
Before the interview, dive deep into Fortify's mission and values. Understand their platform and how it aligns with insurance carriers and TPAs. This knowledge will help you demonstrate your genuine interest and show that you're not just another candidate.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and managed relationships in previous roles. Highlight specific instances where your strategic thinking and customer service skills led to positive outcomes. This is crucial for a role focused on account management.
✨Be Ready to Discuss Metrics
Since this role involves achieving growth targets, be prepared to discuss how you've tracked and reported on account performance in the past. Bring data or examples that illustrate your success in managing accounts and driving results.
✨Ask Insightful Questions
Prepare thoughtful questions about Fortify's current partnerships and future goals. This shows your proactive mindset and eagerness to contribute to their growth. It also gives you a chance to assess if the company culture aligns with your values.
