Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a customer service team, manage hauliers, and resolve customer issues.
- Company: Top UK building products manufacturer with a focus on teamwork.
- Benefits: Competitive salary, pension scheme, and retail discounts.
- Why this job: Join a dynamic team and grow your career in a supportive environment.
- Qualifications: 3+ years of customer service experience and strong leadership skills.
- Other info: Enjoy hybrid working and excellent career advancement opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A leading UK building products manufacturer is looking for a Customer Service Team Leader at their site in Kiveton Park. This full-time, permanent position offers hybrid working and involves managing the 3rd party haulier, resolving customer issues, and mentoring team members.
Applicants should have a strong background in customer service with at least 3 years of experience. Competitive salary and benefits are provided, including a pension scheme and discounts on retail offerings.
Customer Service Team Leader - Hybrid & Career Growth in Kiveton Park employer: Forticrete
Contact Detail:
Forticrete Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Leader - Hybrid & Career Growth in Kiveton Park
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service Team Leader role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and team leadership. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your past achievements in customer service and how you've successfully managed teams. Use specific examples to make your case stronger.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Customer Service Team Leader position. Plus, you'll be one step closer to landing that dream job with us!
We think you need these skills to ace Customer Service Team Leader - Hybrid & Career Growth in Kiveton Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially any leadership roles. We want to see how you've managed teams or resolved issues in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Team Leader role. Share specific examples of how you've mentored others and tackled customer challenges.
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of your problem-solving abilities. Mention any instances where you’ve successfully resolved customer issues or improved processes. We love seeing proactive approaches!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Forticrete
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service knowledge. Be ready to discuss your past experiences, especially those where you resolved issues or improved processes. Think of specific examples that showcase your skills and how they relate to the role.
✨Show Off Your Leadership Skills
As a Customer Service Team Leader, you'll need to demonstrate your ability to mentor and manage a team. Prepare to talk about your leadership style and share instances where you've successfully guided team members or handled difficult situations.
✨Understand the Company and Its Products
Do some homework on the building products manufacturer. Familiarise yourself with their products and values. This will not only help you answer questions more effectively but also show your genuine interest in the company and the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges they face, and opportunities for career growth. This shows you're serious about the position and helps you gauge if it's the right fit for you.
