At a Glance
- Tasks: Manage and support Zscaler deployment, ensuring secure access for users and applications.
- Company: Join a forward-thinking tech company with a focus on security and innovation.
- Benefits: Fully remote role with competitive pay and opportunities for professional growth.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Be at the forefront of cybersecurity while collaborating with talented teams.
- Qualifications: Experience with Zscaler and strong troubleshooting skills required.
The predicted salary is between 50000 - 60000 € per year.
Location: Full remote
Duration: 3 initial months
MUST BE PAYE THROUGH UMBRELLA
Role Description: The Zscaler Engineer is responsible for understanding, operating, and supporting the organisation's existing Zscaler deployment (ZIA/ZPA). The role focuses on reviewing the current implementation, maintaining day-to-day operations, and ensuring secure, reliable access for users and applications. The engineer will work closely with the Network and IDAM teams to maintain aligned and secure services.
Key Responsibilities:
- Review and document the existing Zscaler architecture, traffic flows, authentication methods, and integrations.
- Maintain day-to-day operations including monitoring logs, managing policies, and supporting user/device onboarding.
- Troubleshoot ZIA/ZPA issues such as connectivity, authentication failures, Zscaler Client Connector behaviour, and policy-related blocks.
- Collaborate closely with the Network team on traffic routing, GRE/IPsec tunnels, DNS, SD-WAN, and connectivity optimisation.
- Partner with the IDAM team on SSO/SAML integrations, SCIM provisioning, identity policies, and certificate/SSL requirements.
- Produce operational and compliance reports covering user activity, threats, tunnel health, and usage patterns.
- Support integrations with SIEM, security tools, and identity platforms.
- Assist with audits, security reviews, and adherence to enterprise security standards.
- Recommend improvements, maintain configuration hygiene, and track new Zscaler features.
Required Skills & Experience:
- Hands-on experience administering Zscaler ZIA and/or ZPA.
- Strong knowledge of Zero Trust, DNS/HTTPS, SSL inspection, GRE/IPsec tunnels, and SSO integrations (Azure AD/Okta).
- Experience troubleshooting network, identity, and policy-driven issues.
- Ability to work effectively with Network and IDAM teams to resolve cross-domain issues.
- Good documentation and communication skills.
Preferred Qualifications:
- Zscaler certifications (ZCCA-IA, ZCCA-PA, ZCP).
- Experience with SD-WAN, identity platforms, automation (PowerShell/Python), and ITIL processes.
- Background in network or cloud security.
Soft Skills:
- Strong analytical and problem-solving capabilities.
- Clear communication with both technical and non-technical stakeholders.
- Self-motivated, detail-oriented, and able to work independently across UK/India teams.
Zscaler Engineer employer: Fortice
As a Zscaler Engineer with us, you will enjoy the flexibility of a fully remote role while being part of a dynamic and innovative team dedicated to enhancing secure access for users and applications. Our company fosters a collaborative work culture that prioritises employee growth through continuous learning opportunities and support for professional certifications. Join us to be at the forefront of cutting-edge technology in a supportive environment that values your contributions and encourages your career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Zscaler Engineer
✨Tip Number 1
Network with professionals in the field! Join online forums or LinkedIn groups related to Zscaler and cloud security. Engaging with others can lead to job leads and insider tips that you won't find on job boards.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that showcase your Zscaler expertise. This not only builds your portfolio but also demonstrates your hands-on experience to potential employers.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to Zscaler. We recommend setting up mock interviews with friends or using platforms that offer interview prep. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don't forget to apply through our website! We often have exclusive roles listed there, and applying directly can sometimes give you an edge. Plus, it’s a great way to stay updated on new opportunities tailored to your skills.
We think you need these skills to ace Zscaler Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on experience with Zscaler ZIA and ZPA. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about Zscaler and how your background makes you a perfect fit for our team. Keep it concise but impactful!
Show Off Your Problem-Solving Skills:In your application, mention specific instances where you've tackled network or policy-driven issues. We love seeing how you approach challenges, especially in collaboration with teams like Network and IDAM.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Fortice
✨Know Your Zscaler Inside Out
Make sure you brush up on your knowledge of Zscaler ZIA and ZPA. Be ready to discuss your hands-on experience and any specific challenges you've faced while administering these platforms. This will show that you're not just familiar with the tools, but that you can effectively operate and support them.
✨Showcase Your Troubleshooting Skills
Prepare to share examples of how you've tackled connectivity issues, authentication failures, or policy-related blocks in the past. Highlight your analytical and problem-solving capabilities, as these are crucial for the role. The more specific you can be about your approach, the better!
✨Collaborate Like a Pro
Since this role involves working closely with Network and IDAM teams, think of examples where you've successfully collaborated across different domains. Discuss how you’ve resolved cross-domain issues and maintained aligned services. This will demonstrate your ability to work effectively in a team environment.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You’ll need to communicate with both technical and non-technical stakeholders, so being able to convey your ideas clearly is key. Consider doing mock interviews with friends or colleagues to refine your communication skills.
