Job Description
User Researcher
Clearance required: BPSS + Active SC
Nationality requirement: N/A
Location: Mostly remote - potential need for travel for research
Mandated Umbrella Only
Job Description:
Active SC required. User Researcher with extensive experience in the Public Sector, and with Government Digital Services.
understanding and applying a range of user research methods correctly for different life cycle phases, and advising others on these methods
communicating insights from research in a clear and impactful way that drives change in the design of services and informs policy and proposition
establishing an effective user centred design culture in a team, and supporting them to embed user centred design practices into their agile workflow
convincing senior stakeholders about the benefits of adopting a user-centred approach, based on evidence
establishing and applying ethical research standards and practices to ensure the safeguarding and wellbeing of participants and researchers.
researching diverse audiences to help teams deliver accessible and inclusive digital services
collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design
advocate for user-centred and inclusive design practices across the organisation
support the development of service strategies and roadmaps for transformation
SC Cleared User Researcher employer: Fortice
Fortice is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the field of national security. With competitive salaries, hybrid working options, and a commitment to employee growth through training and development, you'll find meaningful opportunities to make a real impact in Cheltenham's secure environment. Join us to be part of high-profile programmes that not only challenge you but also contribute significantly to national safety.
