At a Glance
- Tasks: Support high-profile clients as a Desktop Engineer, completing tasks on time.
- Company: Join Capgemini, a leader in tech with a focus on people and innovation.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: SC clearance needed; embrace diversity in a welcoming workplace.
- Why this job: Make an impact in a fast-paced environment while developing your skills.
- Qualifications: Experience with Avanto, MS Defender, and strong customer handling skills required.
The predicted salary is between 30000 - 40000 € per year.
Location: Barrow in Furness, LA14 2SW
Duration: 3 initial months
MUST BE PAYE THROUGH UMBRELLA
Role Description: Desktop Engineer with experience in Avanto and MS Defender preferred.
We have an exciting opportunity to join Capgemini as a NSR Desktop Engineer in our End User Experience (EUE) department, supporting a broad span of high-profile clients in our vast portfolio. At Capgemini we pride ourselves on our people because we know they are the heart of what we do. Our EUE Workplace Engineers are encouraged to grow and develop in the role's fast-paced environment, thriving as you build on your existing experience and bringing that knowledge to the fore.
If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).
Your role:
- Be responsible for the completion of assigned works within allocated timeframes.
- Undertake Project Tasks, supporting both internal and external Project Managers.
- Undertake NSR tasks to agreed timescales.
- Possess exceptional customer handling skills.
You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment for everyone.
Your skills and experience:
- Experience in IDAC (Ivanti Device Application Control) and/or Microsoft Defender point - this is essential for the role.
- In-depth knowledge and good understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office.
- SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting desired.
- Understanding of Scripting technologies such as PowerShell, VB Scripting, and batch Files is beneficial.
- Knowledge of disk encryption using BitLocker, NTFS permissions and shared folder security is useful.
- An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business), along with general etiquette.
- Working Knowledge of IT Service Management (ITSM) software (ServiceNow).
Your security clearance:
- SC Cleared, sole UK national and not more than 28 days outside the UK during the last 5 years, along with other criteria and requirements.
SC cleared Desktop Engineer - Avanto and MS Defender preferred in Barrow in Furness employer: Fortice
Capgemini is an exceptional employer that values its people as the core of its success. Located in Barrow in Furness, our inclusive work culture fosters growth and development, allowing Desktop Engineers to thrive in a dynamic environment while supporting high-profile clients. With a commitment to equity, diversity, and inclusion, we offer meaningful opportunities for professional advancement and a supportive atmosphere where you can truly bring your whole self to work.
StudySmarter Expert Advice🤫
We think this is how you could land SC cleared Desktop Engineer - Avanto and MS Defender preferred in Barrow in Furness
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. Let them know you're on the lookout for a Desktop Engineer role, especially if you have experience with Avanto and MS Defender.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills related to Microsoft Windows O/S and SCCM. We want you to feel confident discussing your experience and how it aligns with the job requirements.
✨Tip Number 3
Showcase your customer handling skills! During interviews, share examples of how you've successfully managed client relationships or resolved issues. This is key for a role in End User Experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace SC cleared Desktop Engineer - Avanto and MS Defender preferred in Barrow in Furness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Avanto and MS Defender. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Desktop Engineer role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Fortice
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Avanto and MS Defender, as well as the Microsoft Windows operating systems. Be ready to discuss your experience with SCCM, automation scripting, and security measures like BitLocker. The more confident you are in these areas, the better you'll impress the interviewers.
✨Showcase Your Customer Skills
Since exceptional customer handling skills are crucial for this role, think of examples from your past experiences where you've successfully dealt with clients or resolved issues. Prepare to share these stories during the interview to demonstrate your ability to thrive in a fast-paced environment.
✨Understand the Company Culture
Capgemini values equity, diversity, and inclusion, so it’s important to show that you align with these principles. Research their culture and be prepared to discuss how you can contribute to an inclusive workplace. This will help you stand out as a candidate who fits well within their team.
✨Prepare for Security Checks
Since this role requires SC clearance, be ready to discuss your background and any potential concerns regarding your employment history or criminal record. Being upfront and honest about your situation will help build trust with the interviewers and show that you're serious about the position.
