Administration Assistant in Falkirk

28,395 - 29,601* 1.0 FTE / 35 Hours Based at Falkirk Campus

Fixed Term to July 2027

Make a Difference Every Day at Forth Valley College

Are you an organised, enthusiastic and customer focused professional looking for a role where no two days are the same? Forth Valley College is looking for a motivated and organised Administration Assistant to join our Apprenticeship, Skills & Commercial team. This is an excellent opportunity to play a key role in supporting learners, staff and stakeholders while contributing to the delivery of high-quality training and services across the College.

Working in a busy and rewarding environment, you will provide effective administrative support and help ensure the smooth day-to-day operation of the department. You will act as a first point of contact for enquiries, deliver excellent customer service, maintain accurate records and support a range of operational activities.

Key responsibilities include processing information, managing filing systems, inputting and retrieving data, maintaining administrative records and building positive working relationships with staff, learners and external stakeholders. Your contribution will be essential in ensuring efficient processes and supporting successful outcomes for our learners and partners.

Why Join Us?

• A varied and rewarding role with opportunities to develop your skills.
• A supportive and inclusive working environment.
• The opportunity to work alongside dedicated colleagues across the College.
• Excellent benefits, including generous annual leave and pension arrangements.
• The chance to contribute to an organisation that transforms lives through learning.

About You

You should hold a recognised qualification at SVQ Level 2 or equivalent, together with a minimum of one year's experience in an office based role. Experience of handling customer enquiries and using a variety of office software packages is essential. We are seeking a friendly, organised and customer-focused individual with excellent communication skills, strong attention to detail and the ability to work confidently with Microsoft Office and administrative systems. The successful candidate will be proactive, adaptable and capable of managing competing priorities effectively while consistently delivering a high standard of customer service.

Be Part of Something Bigger

This is more than an administration role, it's an opportunity to contribute to an organisation that supports thousands of learners to achieve their ambitions each year. If you enjoy helping others, thrive in a busy environment and take pride in delivering a professional service, we'd love to hear from you.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. We understand that individuals may have different needs and we are dedicated to providing reasonable adjustments to support candidates throughout the recruitment process.

If any adjustments are required to be made, please contact. The college will work with each individual to identify and implement appropriate solutions to ensure you have a fair and equitable opportunity to demonstrate your skills and qualifications.

*subject to pay award due September 2026

Closing Date: 6 August 2026