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- Tasks: Support the STEM and Construction department with customer service, organisation, and communication.
- Company: Join Forth Valley College, a vibrant institution dedicated to education and community.
- Benefits: Enjoy 48 days annual leave, gym access, flexible working, and a cycle to work scheme.
- Why this job: Be part of a supportive team that values initiative and offers a balanced work-life environment.
- Qualifications: HNC in Business Administration or relevant experience; strong interpersonal and organisational skills required.
- Other info: This is a fixed-term role until April 2026, with potential travel across campuses.
The predicted salary is between 25000 - 30000 £ per year.
Working within the Department of STEM and Construction based at our Falkirk campus, you will have high levels of customer service and excellent organisational and communication skills, problem solving skills, ICT Skills and knowledge/operation of electronic and manual filing systems.
Our ideal candidate will be qualified to HNC in Business Administration and/or have significant relevant work experience. We require a person with excellent interpersonal skills, the ability to work proactively and methodically under own initiative, manage and prioritise workloads to meet critical deadlines.
The post requires regular communication with managers, academic and technical support staff based across all 3 college campuses (Alloa, Falkirk & Stirling) and for operational reasons may require periodic travel to each campus.
Forth Valley offers a generous package of in work benefits including:
- 48 days annual leave.
- Free access to the college gyms.
- Flexible working environment tailored to support work-life balance.
- Participation in a cycle to work scheme, promoting a healthy and environmentally friendly commute option.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. We understand that individuals may have different needs and we are dedicated to providing reasonable adjustments to support candidates throughout the recruitment process. If any adjustments are required to be made, please contact us. The college will work with each individual to identify and implement appropriate solutions to ensure you have a fair and equitable opportunity to demonstrate your skills and qualifications.
Closing date: 1 May 2025
Department Administrator employer: FORTH VALLEY COLLEGE
Contact Detail:
FORTH VALLEY COLLEGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Administrator
✨Tip Number 1
Familiarise yourself with the specific needs of the Department of STEM and Construction. Research their recent projects or initiatives to demonstrate your understanding of their work during any interviews or discussions.
✨Tip Number 2
Highlight your customer service experience in your conversations. Since this role requires high levels of customer interaction, be prepared to share examples of how you've successfully managed customer relationships in the past.
✨Tip Number 3
Showcase your organisational skills by discussing specific tools or methods you use to manage your workload. Mention any experience with electronic filing systems, as this is a key requirement for the role.
✨Tip Number 4
Be proactive in demonstrating your communication skills. Prepare to discuss how you’ve effectively collaborated with teams across different locations, as this role involves regular communication with staff from multiple campuses.
We think you need these skills to ace Department Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Department Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant work experience or qualifications, such as your HNC in Business Administration. Provide specific examples of how you've demonstrated excellent organisational and communication skills in previous roles.
Showcase Customer Service Skills: Since the role requires high levels of customer service, include examples of how you've successfully interacted with customers or clients in the past. This could be through problem-solving or managing workloads effectively.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at FORTH VALLEY COLLEGE
✨Showcase Your Organisational Skills
As a Department Administrator, you'll need to demonstrate your ability to manage and prioritise workloads effectively. Prepare examples from your past experiences where you successfully organised tasks or projects, highlighting how you met deadlines.
✨Emphasise Customer Service Experience
High levels of customer service are crucial for this role. Be ready to discuss specific instances where you provided excellent service, resolved issues, or improved processes. This will show your potential employer that you understand the importance of customer satisfaction.
✨Demonstrate Communication Skills
Since the role involves regular communication with various staff members across campuses, practice articulating your thoughts clearly. You might want to prepare for questions about how you would handle communication challenges or collaborate with different teams.
✨Prepare for Problem-Solving Scenarios
Problem-solving skills are essential for this position. Think of examples where you faced challenges and how you approached them. Be prepared to discuss your thought process and the outcomes, as this will showcase your proactive approach.
