Service Technician in Tilbury

Service Technician in Tilbury

Tilbury Full-Time 36720 - 44880 £ / year (est.) Home office (partial)
Forth Ports Group

At a Glance

  • Tasks: Join our engineering team to maintain and repair terminal equipment at the Port of Tilbury.
  • Company: Forth Ports, a leader in trade and logistics with a focus on sustainability.
  • Benefits: Competitive salary, generous leave, pension scheme, and wellness support.
  • Other info: Flexible working culture with excellent career growth opportunities.
  • Why this job: Make a real impact in a dynamic environment while working towards carbon neutrality.
  • Qualifications: Level 3 NVQ or equivalent in engineering and completed an apprenticeship.

The predicted salary is between 36720 - 44880 £ per year.

Location: Port of Tilbury

Hours: 42 hours per week (4 days on 4 off)

Compensation: £53,745 + Shift allowance £5,374

At Forth Ports, we keep trade, logistics, and infrastructure moving. Every day, our teams support the flow of goods, materials, and services that businesses and communities rely on, helping to power economic growth across the UK and beyond. Our people are at the core of everything we do, and their expertise, commitment, and innovation drive our success. With our commitment to reach carbon neutrality by 2032 and Net Zero by 2042, we're investing heavily in sustainable and digital technologies, including major growth in offshore wind and greener port operations. For you, this means joining a business that's evolving, ambitious, and making a real difference.

About The Role

We are seeking to appoint two Service Technicians to join the LCTE Engineering team at the Port of Tilbury. In this role, you will work as part of a dedicated engineering team primarily responsible for the planned maintenance on a range of terminal equipment. The position involves carrying out scheduled maintenance, fault diagnosis, and mechanical and electrical repairs, while providing technical support to operational plant. You will ensure compliance with safety standards, maintain optimal equipment performance, and maximise plant reliability, with a strong focus on safety, equipment availability and minimising downtime.

Key Responsibilities

  • Carry out planned and reactive maintenance, including defect repairs, on a fleet of Straddle Carriers, Ship-to-Shore Container Cranes, and various other terminal equipment.
  • Work flexibly across mechanical and electrical disciplines in line with company safety, environmental, and operational standards to maximise equipment reliability and availability.
  • Respond to equipment breakdowns, as required, on key terminal assets in a safe and timely manner.
  • Ensure all maintenance work is completed safely and to a high standard, supporting equipment reliability and operational performance.
  • Accurately and concisely record all maintenance activities, inspections, fault findings, and repairs using the designated maintenance reporting software.
  • Communicate effectively with Shift Supervisors and Engineering Management, providing timely updates on equipment condition, faults, and work progress.
  • Support equipment reliability and compliance through fault investigation, statutory inspections, safety checks, and accurate maintenance records.
  • Safely operate and inspect engineering plant and equipment in accordance with company procedures, including the use of MEWPs, Forklifts, and plant vehicles.
  • Maintain high standards of housekeeping and cleanliness across workshops and equipment.
  • Take responsibility for your own health and safety, and that of others, fully complying with all London Container Terminal health, safety, environmental, and security policies.
  • Work effectively as part of a team, collaborating with Operations, Engineering colleagues, and Technical Specialists to support safe and efficient terminal operations.
  • Demonstrate flexibility to work shift patterns and overtime as required to meet operational demands.

Essential Qualifications

  • Level 3 NVQ, ONC or HNC in an engineering related discipline.
  • Completed a recognised engineering apprenticeship.

Technical Skills

  • General mechanical fitting with strong fault-finding and diagnostic skills.
  • Experience in engine diagnostics.
  • Hot works, welding and fabrication.
  • Hydraulic and pneumatic systems.
  • Ability to read and interpret engineering drawings, technical manuals, and schematics.
  • Experience using diagnostic equipment and specialist maintenance tools.
  • Preventative and condition-based maintenance techniques.
  • Safe isolation (LOTO) and permit-to-work procedures.

Desirable Skills (Not Essential)

  • Electrical fault-finding skills on industrial and mobile plant systems.
  • Knowledge of hybrid and DC battery systems.
  • Experience with PLC‑controlled equipment and industrial control systems.
  • Experience using Computerised Maintenance Management Systems (CMMS).

IT & Personal Skills

  • Competent IT skills, including Microsoft Outlook, Excel, Word, and PowerPoint.
  • Ability to work independently and collaboratively as part of a multidisciplinary engineering team.
  • Practical, hands‑on approach with strong fault‑finding and problem‑solving skills.
  • Good communication skills, with the ability to provide clear and accurate updates to colleagues and management.
  • Strong attention to detail, with a commitment to safe working practices and high‑quality workmanship.

What Forth Ports can offer you

  • A competitive salary
  • Generous annual leave entitlement
  • Defined contribution pension scheme with up to 16.5% joint contribution plus life assurance at 4x salary
  • In‑house Occupational Health — Provides professional workplace health advice, support, and guidance for employees across all sites
  • Employee Assistance Programme (EAP) — Delivered through Health Assured, offering 24/7, 365‑day confidential wellbeing support via the Wisdom app or telephone access, covering mental health, financial advice, legal guidance, and emotional wellbeing
  • Physiotherapy Support — Access to physiotherapy sessions through three external providers in Scotland, plus an onsite physiotherapist once per week in Tilbury
  • An annual Christmas thank you gift of a complimentary turkey or meat‑free alternative for all employees
  • GymFlex health club memberships offering discounted access to gyms including Nuffield Health, PureGym, Anytime Fitness, The Gym Group, and selected local gyms
  • Cycle to Work scheme to support affordable, sustainable commuting
  • On‑site free parking available for all employees
  • Attractive family‑friendly policies, including enhanced maternity cover
  • Employee discount platform providing savings on UK‑wide restaurants, retail, car rentals, days out, and holidays

We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. As a signatory to the Armed Forces Covenant, we are committed to ensuring that members of the Armed Forces community are treated fairly and are not disadvantaged in their civilian careers because of their service. We welcome applications from veterans, reservists, cadet force adult volunteers, and military spouses/partners, and we actively support flexible and inclusive recruitment practices.

Service Technician in Tilbury employer: Forth Ports Group

At Forth Ports, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that prioritises employee growth and development. Our apprenticeship programme not only provides hands-on experience in a dynamic environment but also equips you with valuable skills for a long-term career in logistics, all while contributing to our ambitious sustainability goals. With competitive compensation, generous benefits, and a commitment to inclusivity, joining our team at the Port of Grangemouth means becoming part of a forward-thinking organisation that truly values its people.

Forth Ports Group

Contact Details:

Forth Ports Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Technician in Tilbury

Get Your Hands Dirty

In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!

Join Trade Associations

Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!

Showcase Your Work Online

Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.

Apply Directly and Follow Up

Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!

We think you need these skills to ace Service Technician in Tilbury

Communication Skills
Full UK Driving Licence
Time Management
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis
Joinery Skills

Some tips for your application 🫡

Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Forth Ports Group's eye.

Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Forth Ports Group. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.

Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!

Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!

How to prepare for a job interview at Forth Ports Group

Master the Hands-On Skills

In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!

Know Your Tools Like the Back of Your Hand

Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.

Be Ready to Talk About Safety Practices

Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.

Show Off Your Problem-Solving Skills

When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Forth Ports Group.