At a Glance
- Tasks: Build strong relationships with clients and drive their success using our battery intelligence products.
- Company: Join Elysia, a leader in battery technology with a focus on customer impact.
- Benefits: Competitive salary, flexible work schedule, and opportunities for global travel.
- Other info: Dynamic role with opportunities for growth and collaboration across teams.
- Why this job: Make a real difference in heavy industries while working with cutting-edge battery technology.
- Qualifications: 5+ years in technical account management or consultancy, with a background in engineering or business.
Role Overview
We’re looking for a commercially astute and technically fluent Senior Deployment Strategist who will bridge battery insight and business impact, ensuring customers achieve rapid time-to-value and long-term success with our battery intelligence products, driving real value into their business and championing the customer within Elysia.
Work Location
Kidlington, Oxfordshire
Roster
5 Days on / 2 days off
Responsibilities
- Develop trusted relationships with key stakeholders across deployment, onboarding, adoption, expansion, and renewal, acting as a trusted advisor to clients, offering insights, best practices, and thought leadership to drive value and foster long-term partnerships.
- Be the first point of contact and trusted advisor for your customers, acting as an extension of their internal teams to drive their business success using Elysia’s products.
- Lead complex, multi‑phase deployments, partnering with Application Engineering and Product Teams to meet technical and operational requirements, ensuring success criteria are well defined and achieved.
- Work as a partner to your lead application engineer and sales counterparts, taking responsibility for the product implementation, including all scoping and timing plans, presenting the realised value back to the customer, aligned to their needs.
- Develop and own accountability for tailored plans for enterprise customers with defined milestones, KPIs and value objectives.
- Drive deep engagement and product adoption, delivering proactive training, reporting and success reviews to align customer outcomes with product capabilities, demonstrating value and ROI.
- Influence product strategy by representing the voice of the customer in roadmap conversations with Product and Engineering, informing product‑market fit and roadmap priorities.
- Define and optimise success frameworks, processes, playbooks and metrics that support scalable, high‑impact engagement across a growing portfolio. Support early‑stage accounts with direct, high‑touch engagement while building for repeatability at scale.
- Identify and win new business opportunities within existing accounts and collaborate with internal teams to develop tailored solutions that address client requirements. Understand client needs, objectives and challenges to effectively position our software solutions and services.
Qualifications and Experience
- 5+ years’ experience in consultancy, technical account management, customer‑facing engineering, solution deployment in a B2B software or energy/industrial technology environment.
- Bachelor’s degree in engineering, business, science or a related technical field.
- Experience delivering complex hardware or software into safety‑critical heavy‑industry environments.
- Strong understanding of battery technology, performance, software or data analytics, ideally in automotive, energy or heavy industry applications.
- Exceptional communication and presentation skills; capable of interfacing with both technical and executive stakeholders, with the ability to influence at all levels.
- Experience with tools such as CRM (Salesforce) and project management software (Asana, Jira).
- Excellent problem‑solving skills, turning complexity, ambiguity and large‑scale challenges into clear, implementable solutions.
- Bias to action, focused on outcomes, getting hands dirty to drive results.
- Highly organised, able to prioritise and manage multiple projects and customer relationships simultaneously.
- Willingness to travel globally as required to meet with clients.
- Proven ability to work cross‑functionally with Product, Engineering and Sales to deliver customer value and improve product fit.
EEO Statement
We encourage candidates from all backgrounds to apply.
Senior Deployment Strategist - Heavy Industries in Kidlington employer: Fortescue
Elysia is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant setting of Kidlington, Oxfordshire. As a Senior Deployment Strategist, you will benefit from a supportive environment that prioritises employee growth through continuous learning and development opportunities, while also enjoying a healthy work-life balance with a 5 days on / 2 days off roster. Join us to make a meaningful impact in the heavy industries sector, where your expertise will be valued and your contributions will drive real business success for our clients.
