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- Tasks: Provide on-site tech support and exceptional customer service across various UK locations.
- Company: Leading global green tech company committed to diversity and innovation.
- Benefits: Professional development opportunities and a supportive work environment.
- Why this job: Join a mission-driven team making a positive impact in the tech industry.
- Qualifications: Background in IT support, strong communication skills, and tech asset management experience.
- Other info: Embrace a dynamic workplace with a focus on growth and collaboration.
The predicted salary is between 30000 - 42000 £ per year.
A leading global green technology company is seeking a Technology Site Support professional. This role involves on-site technology assistance across various UK locations, emphasizing exceptional customer service and adherence to ITIL practices.
Successful candidates will have a background in IT support, strong communication skills, and experience managing technology assets. The position offers opportunities for professional development and a supportive work environment, reflecting company values and a commitment to diversity.
On-Site IT Support Specialist – UK Tech Hub in Kidlington employer: Fortescue
Contact Detail:
Fortescue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Support Specialist – UK Tech Hub in Kidlington
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or local tech meetups. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your skills in action! If you have a portfolio or examples of past IT support projects, bring them along to interviews. It’s a great way to demonstrate your expertise and problem-solving abilities.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common IT support scenarios and how you’d handle them. We want to see your thought process and how you apply ITIL practices in real situations.
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace On-Site IT Support Specialist – UK Tech Hub in Kidlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience and customer service skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technology and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: Since this role involves a lot of interaction with customers, make sure to demonstrate your strong communication skills in your application. Whether it’s through examples in your CV or your writing style, let us see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company values while you’re at it!
How to prepare for a job interview at Fortescue
✨Know Your ITIL Practices
Make sure you brush up on ITIL practices before the interview. Understanding how these frameworks apply to on-site support will show that you're not just technically savvy but also aligned with the company's commitment to quality service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. This is crucial for the On-Site IT Support Specialist position, so think about specific situations where you resolved issues effectively and left customers satisfied.
✨Familiarise Yourself with Technology Assets
Since managing technology assets is part of the role, be ready to discuss your experience with inventory management or asset tracking systems. Highlight any tools you've used and how they improved efficiency in your past positions.
✨Emphasise Your Communication Skills
Strong communication is key in this role. Prepare to demonstrate how you've effectively communicated technical information to non-technical users. Practice explaining complex concepts in simple terms to showcase your ability to connect with diverse audiences.
