At a Glance
- Tasks: Lead the Certinia project, managing budget, timeline, and scope while collaborating with key stakeholders.
- Company: Forterro, a dynamic company focused on innovative Professional Services solutions.
- Benefits: Permanent position with opportunities for growth and development in a supportive environment.
- Other info: Work remotely from any Forterro location and engage with diverse teams.
- Why this job: Make a real impact by leading transformative projects in a collaborative team.
- Qualifications: 3+ years of project management experience and a passion for process improvement.
The predicted salary is between 60000 - 80000 £ per year.
Forterro’s Professional Services organisation has selected Certinia PSA as the central platform for managing all Professional Services activities. We are seeking a Senior Business Project Manager to lead the Certinia project, ensuring disciplined management of budget, timeline and scope, and working in close partnership with the Product Owner and Executive Sponsor throughout the implementation. This position is open to applicants based in any current Forterro location.
Responsibilities
- Oversee the Certinia project in accordance with agreed budget, timeline and scope, working in close partnership with the Product Owner and Executive Sponsor.
- Represent the Certinia project within the Evolve programme and maintain strong alignment with programme objectives.
- Participate in Evolve steering committee meetings and provide informed contributions to support decision‑making.
- Prepare, deliver and present materials for Certinia steering committee meetings.
- Plan and manage requests for new deployments in a structured and timely manner.
- Guide teams in understanding and applying new processes and system functionalities.
- Monitor BAU and deployment‑related activities through JIRA, ensuring transparent and accurate tracking.
- Support the testing of new system features across Development, QA and UAT environments.
- Maintain organised, comprehensive project documentation using Confluence.
- Facilitate effective communication between field organisations, Project Coordinators and the Services Sales Desk.
- Plan and coordinate system upgrades, including new functionalities, revised processes and updated working methods.
- Coordinate delivery efforts across a range of contributors, including Certinia PS, Certinia Support, External consultants, SFDC Administrators, and The MyFortX integration team.
- Support stable operational activities by anticipating and resolving issues such as annual project set‑up, rate card updates, application of Service Packs, and day‑to‑day operational challenges.
- Work in close cooperation with Finance and the Evolve Programme Management team to ensure robust monitoring, reporting and control of project financials.
Skills, Knowledge & Expertise
- Minimum 3 years of project management experience.
- Strong affinity for processes and systems.
- Motivation to develop into a Professional Services process expert.
- Experience with Salesforce is beneficial.
- Experience with Professional Services Automation (PSA) tools is preferred.
- Fluent English (spoken and written).
Senior Business Project Management in City of Westminster employer: Forterro
Forterro is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As a Senior Business Project Manager, you will benefit from a culture that prioritises professional growth and development, with opportunities to lead impactful projects like the Certinia implementation. Our commitment to employee well-being is reflected in our supportive atmosphere and comprehensive benefits, making Forterro a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Project Management in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Senior Business Project Management role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with Certinia and how it fits into the Professional Services landscape. This will help you speak confidently about how your experience aligns with their needs.
✨Tip Number 3
Showcase your project management skills during interviews. Be ready to discuss specific examples of how you've managed budgets, timelines, and scopes in past projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Business Project Management in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Business Project Manager role. Highlight your project management experience, especially with budget and timeline oversight, as well as any relevant tools like Salesforce or PSA systems.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully led projects in the past, and how you can bring that experience to our Certinia project.
Showcase Your Communication Skills:Since effective communication is key in this role, make sure to demonstrate your ability to convey complex information clearly. Use your application to show us how you've facilitated communication between teams in previous projects.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Forterro
✨Know Your Project Management Inside Out
Make sure you’re well-versed in project management methodologies, especially those relevant to the Certinia project. Brush up on your knowledge of budget management, timeline tracking, and scope control, as these will be key discussion points during your interview.
✨Familiarise Yourself with Certinia and PSA Tools
Since this role revolves around Certinia and Professional Services Automation tools, take some time to understand how they work. If possible, get hands-on experience or watch tutorials to show your enthusiasm and readiness to dive into the project.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific project challenges, like managing stakeholder expectations or resolving conflicts. Think of examples from your past experiences where you successfully navigated similar situations and be ready to share them.
✨Showcase Your Communication Skills
As a Senior Business Project Manager, effective communication is crucial. Be prepared to discuss how you’ve facilitated communication between teams in the past. You might even want to bring along a sample of project documentation you've created to demonstrate your organisational skills.
