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For Companies At a Glance
- Tasks: Manage customer queries, process orders, and build strong relationships.
- Company: Leading manufacturer in construction products with a supportive team.
- Benefits: Competitive salary, performance bonuses, and career progression opportunities.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Excellent communication skills and experience in customer service.
- Other info: Great environment for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading manufacturer in construction products is seeking a motivated Customer Service Coordinator in Whittlesey. The role involves managing customer queries, processing orders, and maintaining relationships. Ideal candidates will possess excellent communication skills and relevant experience in customer service. Competitive salary package and various benefits offered, including performance bonuses and opportunities for progression.
Customer Service & Sales Support Coordinator in Whittlesey employer: Forterra plc
Contact Detail:
Forterra plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Support Coordinator in Whittlesey
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer queries, try role-playing with a friend or family member. It’ll boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service & Sales Support Coordinator in Whittlesey
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about managing customer queries, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively interact with customers.
Tailor Your Experience: We want to see how your previous experience aligns with the role. Be specific about your past roles in customer service and sales support, and how they’ve prepared you for this position. Don’t just list duties; show us your achievements!
Be Personable: This role is about building relationships, so let your personality shine through in your application. A friendly tone can go a long way in making your application stand out. We’re looking for someone who can connect with our customers!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Forterra plc
✨Know the Company Inside Out
Before your interview, take some time to research the company and its products. Understanding their construction products and how they stand out in the market will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Customer Service Coordinator, communication is key. Prepare examples from your past experiences where you successfully managed customer queries or resolved issues. This will demonstrate your ability to handle similar situations in the new role.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face in this role. Be ready to discuss how you would handle difficult customers or process orders efficiently. Practising these responses can give you confidence during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, performance bonuses, or opportunities for progression. This shows that you’re not just interested in the job, but also in growing with the company.
