At a Glance
- Tasks: Lead quality improvements and ensure top-notch customer focus in a dynamic team.
- Company: Join Forterra, a leading manufacturer in the construction sector with iconic brands.
- Benefits: Enjoy competitive salary, life assurance, gym benefits, and personal development opportunities.
- Other info: Be part of a safety-focused company committed to zero harm in the workplace.
- Why this job: Make a real impact on quality standards and help build lasting legacies.
- Qualifications: 3+ years in industrial quality management and strong problem-solving skills.
The predicted salary is between 36000 - 60000 £ per year.
Forterra - Newbury (Thermalite), Enterprise Way, Thatcham, West Berkshire, United Kingdom
Job Description
We are currently looking for an enthusiastic individual to join our Newbury team in the position of Quality Manager.
The Quality Manager will drive quality improvement and awareness activity ensuring that a high standard of customer focus is maintained, playing a key role in the local management team.
The primary objective of the role is to ensure that the critical quality processes are maintained, mitigating any potential for a quality escape from the site. They shall collaborate with the site management to deliver a Zero Tolerance on quality fundamentals and work towards improved process capability. They will proactively audit these processes to ensure compliance and delivery of the customer requirements for the products produced.
Quality Control Leadership
- Use manufacturing experience to understand and improve the preventative process and maintenance requirements for Quality Stability.
- Attend SQCDP meetings and drive site quality improvements ensuring actions are completed in a timely manner to plan.
- Facilitate Weekly / Monthly / Quarterly SQCDP Quality deep dive meetings.
- Ensure that the process assurance checks are performed at the required frequency.
- Support site with the creation of SOP’s, reaction plans and IMS procedures that formalise control as per company requirements ensuring they are maintained and updated as required.
- Investigate using basic root cause analysis tools, any significant customer complaints ensuring that containment and countermeasures are put in place.
- Ensure that test and measuring equipment is fully functional, maintained and meets the calibration requirements as to provide reliable results.
- Facilitate the use of Quality Abnormality Reports (QAR forms), and ensure any actions are closed in a timely manner to plan.
- Manage relevant non-conformances using the Intelex database.
- Ensure that testing is carried out at the required frequencies and the test data reviewed to ensure compliance and manage the manufacturing process.
- Review manufacturing process data to help understand process improvements required.
- Ensure the processes for dealing with Quarantined products are adopted and actioned in a timely and efficient manner.
- Verify that the site is adhering to the Finished goods stock rotation & preservation procedure.
- Ensure the site maintains the Critical Quality Point workstations to the correct visual standard.
- Ensure the site is adhering to the management of change procedure.
Quality Assurance and Compliance Integration
- Maintain good communications with line management and the technical team, escalating issues to them that cannot be overcome at site level.
- Liaise with the site & the central lab team, to ensure that samples are sent to schedule and any results are reviewed.
- Management and maintenance of the quality control plan.
- Liaise as appropriate with the central quality auditor ensuring that internal and external audits are suitably supported, and any actions are followed through for resolution.
About You
- Proficient with good knowledge and understanding of Microsoft Office Suite (Microsoft Excel, Word, PowerPoint)
- Proficient in Math and English
- Valid driving license
- Industrial quality management experience - +3 years
- Good verbal and written communication skills.
- Basic problem-solving knowledge – i.e., 5-why, root cause analysis, cause, and effect.
- Investigate causes of quality problems and proposing solutions.
- Be a team player and help facilitate continuous improvement and change.
- Work well under pressure.
- Confidence to challenge, and the persistence and the ability to influence others.
- Good time management skills and adhering to deadlines.
- Certificated training in quality control or quality management.
- Proven experience as a quality manager or engineer
- Auditing certification or experience
What We Can Offer You
- Competitive Salary and Benefits package
- Life Assurance and Company Pension Scheme up to 10% employer contribution
- Gym benefit and Cycle 2 Work Scheme
- Access to Employee Assistance Programme for self and family members
- Employee Referral Scheme
- Service Awards
- Holiday Exchange Scheme
- Financial Wellbeing Program
- Personal development and opportunities for progression
- Company Annual Bonus Scheme
We are a leading manufacturer of a diverse and trusted range of concrete and clay building products used extensively within the construction sector, with instantly recognisable brands including Thermalite block, Bison Precast and the iconic London Brick.
Our complete product range comprises of clay bricks, aircrete blocks, aggregate blocks, precast concrete, flooring products, permeable paving and chimney, roofing, and flue systems.
Forterra’s purpose is to build lasting legacies, manufacturing a range of products from the ground up to support customers with their construction projects.
We are proud to be at the forefront of the industries’ safety standards and are committed to achieving zero harm in our workplaces.
Forterra - Newbury (Thermalite), Enterprise Way, Thatcham, West Berkshire, United Kingdom
Quality Manager - Newbury employer: Forterra plc
Forterra is an exceptional employer located in Newbury, offering a dynamic work environment that prioritises quality and continuous improvement. With a strong commitment to employee development, competitive benefits including a generous pension scheme and personal growth opportunities, Forterra fosters a culture of collaboration and innovation, making it an ideal place for professionals seeking meaningful and rewarding careers in the construction sector.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager - Newbury
✨Tip Number 1
Network like a pro! Reach out to current employees at Forterra or in the quality management field. A friendly chat can give us insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your quality management knowledge. We should be ready to discuss specific examples of how we've improved processes or tackled quality issues in the past.
✨Tip Number 3
Show off our problem-solving skills! Be ready to share how we’ve used tools like root cause analysis to tackle quality problems. It’s all about demonstrating our ability to think critically.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the Forterra team.
We think you need these skills to ace Quality Manager - Newbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Manager role. Highlight your relevant experience in quality management and any specific achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality management and how your skills match what we're looking for. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills:Since the role involves investigating quality issues, be sure to mention any relevant problem-solving experiences. Share examples of how you've tackled challenges in the past, especially using root cause analysis or similar methods. We appreciate a proactive approach!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Forterra plc
✨Know Your Quality Fundamentals
Make sure you brush up on the key quality management principles relevant to the role. Understand the critical quality processes and be ready to discuss how you've applied these in your previous roles. This will show that you're not just familiar with the concepts but can also implement them effectively.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical quality issues or improve processes. Think of specific examples from your past experience where you successfully tackled quality challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Show Your Team Spirit
As a Quality Manager, collaboration is key. Be prepared to talk about how you've worked with cross-functional teams to drive quality improvements. Highlight any experiences where you facilitated meetings or led initiatives that required teamwork and communication.
✨Demonstrate Your Problem-Solving Skills
Familiarise yourself with basic problem-solving tools like root cause analysis and the 5-whys technique. Be ready to discuss how you've used these methods to investigate quality issues in the past. Showing that you can think critically and propose effective solutions will set you apart.
