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- Tasks: Join our team as a Customer Service Coordinator, handling customer inquiries and support.
- Company: We are a dynamic company based in Whittlesey, dedicated to excellent customer service.
- Benefits: Enjoy a competitive salary, with potential for increase after probation, and a supportive work environment.
- Why this job: This role offers a chance to develop your skills in a friendly team while making a real impact.
- Qualifications: We're looking for motivated individuals with strong communication skills and a passion for helping others.
- Other info: Work Monday to Friday, 8.45am to 5pm, in a vibrant office atmosphere.
The predicted salary is between 21000 - 28000 £ per year.
We are currently looking for a full-time motivated and enthusiastic individual to join our busy team in the position of Customer Service Coordinator, working Monday to Friday between the hours of 8.45am and 5pm.
Salary circa £23,500 rising to £24,600 upon a successful probationary period.
Do you feel you have the skills & personality to excel in this role?
Contact Detail:
Forterra Building Products Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview and demonstrate that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer inquiries or resolved issues in the past. We value practical experience, so showcasing your problem-solving skills will set you apart from other candidates.
✨Tip Number 3
Research common customer service scenarios and think about how you would approach them. Being able to articulate your thought process and solutions will impress us during the interview.
✨Tip Number 4
Show enthusiasm for the role and our company. A positive attitude and genuine interest in helping customers can make a significant difference in how we perceive your application.
We think you need these skills to ace Customer Service Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your skills.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you are a good fit for the Customer Service Coordinator position and provide examples of how you've successfully handled customer service challenges in the past.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application shows attention to detail.
How to prepare for a job interview at Forterra Building Products Ltd
✨Research the Company
Before your interview, take some time to learn about the company’s values, mission, and recent achievements. This will not only help you understand their culture but also allow you to tailor your answers to align with what they stand for.
✨Prepare for Common Questions
Anticipate questions that may be asked during the interview, such as your experience in customer service or how you handle difficult customers. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Show Enthusiasm
Demonstrating genuine enthusiasm for the role and the company can set you apart from other candidates. Make sure to express your excitement about the opportunity to contribute to their team and how you can add value.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask thoughtful questions about the role, team dynamics, or company goals. This shows your interest in the position and helps you determine if it’s the right fit for you.
