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- Tasks: Join our team as a Customer Service Coordinator, handling customer inquiries and supporting sales.
- Company: We are a dynamic company based in Whittlesey, focused on delivering excellent customer service.
- Benefits: Enjoy a competitive salary, flexible working hours, and a supportive team environment.
- Why this job: This role offers hands-on experience in customer service and a chance to develop your skills.
- Qualifications: No specific qualifications required, just a positive attitude and great communication skills.
- Other info: This is a fixed-term contract, perfect for students or those seeking part-time work.
The predicted salary is between 18952 - 21000 £ per year.
We are currently looking for a full-time motivated and enthusiastic individual to join our busy team in the position of Customer Service Coordinator, working Part Time on a Fixed Term Contract.
Do you feel you have the skills & personality to succeed within our busy sales and customer service centre? You would be the first point of contact for our customers, providing excellent service and support.
Customer Service Coordinator employer: Forterra Building Products Ltd
Contact Detail:
Forterra Building Products Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during any interviews and show that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer inquiries or resolved issues in the past. We love to hear about real-life experiences that demonstrate your problem-solving skills and ability to work under pressure.
✨Tip Number 3
Research common customer service scenarios and think about how you would approach them. Being able to articulate your thought process and solutions will impress us and show your proactive attitude.
✨Tip Number 4
Show enthusiasm for the role and our company during any interactions. A positive attitude can go a long way in customer service, and we want to see that you’re genuinely excited about the opportunity to join our team.
We think you need these skills to ace Customer Service Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service or sales. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to excel in a busy environment.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific examples of how your skills and personality make you a great fit for the Customer Service Coordinator position, and why you want to work with them.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Forterra Building Products Ltd
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service roles, so let your passion shine through during the interview.
✨Demonstrate Your Communication Skills
As a Customer Service Coordinator, effective communication is key. Be prepared to showcase your ability to listen actively and respond clearly. You might even want to share examples of how you've successfully resolved customer issues in the past.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer service scenarios. Think about common challenges in customer service and prepare your responses. This will show that you can think on your feet and are ready for the demands of the role.
✨Research the Company
Familiarise yourself with the company's values, mission, and recent developments. This knowledge will not only help you answer questions more effectively but also demonstrate your genuine interest in being part of their team.
