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For Companies At a Glance
- Tasks: Join us as a Commercial Services Apprentice, assisting in customer service, sales, and project support.
- Company: Be part of a leading UK building materials manufacturer with a strong reputation.
- Benefits: Enjoy yearly salary increases and gain valuable experience in a supportive environment.
- Why this job: This role offers hands-on experience, teamwork, and the chance to grow in a dynamic industry.
- Qualifications: GCSEs in Maths and English are essential; A-level English is a plus.
- Other info: Work 40 hours a week, Monday to Friday, starting September 2025.
We are currently looking for enthusiastic individuals to join us at our Hoveringham Office in the position of Commercial Services Apprentice. This is a fantastic opportunity, with yearly salary increases, at one of the UK’s leading building material manufacturers.
The processes included but are not exclusive to are Customer Services, Sales Order Processing, Raw Materials Purchasing and Credit Control.
Apprenticeship summary
- Working week: 40 hours per week, Monday to Friday
- Start date: 1st September 2025
The Role includes but is not limited to:
- Customer Services: Assisting with customer queries, providing information and resolving issues. Issues are then logged to retrieve statistical data.
- Sales Support: Helping the sales coordinating team with quotes, order processing and assisting with after sales care and recording.
- Supplier relations: Communicating with suppliers regarding their orders. Recording sales data to help with account management.
- Financial/Credit Control: Supporting the Credit Control/Sales team with invoice queries. Assisting to provide any information to resolve disputes.
- Project Assistance: Supporting in the planning and execution of commercial projects or initiatives.
- Administrative Tasks: Monitoring daily sales against targets, handling correspondence and team calls. Generally supporting the team where and when required.
Requirements and prospects
Essential skills and experience:
- Working knowledge of Microsoft Outlook, Word and Excel
- Effective verbal and written communication skills
- Attention to detail with the ability to produce highly accurate work.
- The ability to work on own initiative.
- Excellent organisational and time management skills
- Strong teamwork skills
Desirable skills and experience:
- Experience with Tableau
Personal qualities:
- Team player
- Self-motivated
- Trustworthy
- Honest
- Punctual and conscientious
- Good attention to detail
Qualifications
- Essential: GCSE or equivalent Mathematics, English
- Desirable: A level English
Prospects: On completion of the Commercial Apprenticeship the individual will be well rounded in all commercial aspects allowing them to apply themselves to any opportunity.
Commercial Services Apprentice in Nottingham employer: Forterra Building Products Ltd
Contact Detail:
Forterra Building Products Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Services Apprentice in Nottingham
✨Tip Number 1
Familiarise yourself with the building materials industry. Understanding the products and services offered by companies like us will give you an edge during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with current or former apprentices in similar roles. They can provide insights into the day-to-day responsibilities and share tips on how to excel in the position, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel. Since the role involves data handling and reporting, being proficient in these tools will not only help you in the job but also impress us during the selection process.
✨Tip Number 4
Prepare for potential situational questions in interviews. Think about how you would handle customer queries or support sales processes, as demonstrating your problem-solving skills will be key to landing this apprenticeship.
We think you need these skills to ace Commercial Services Apprentice in Nottingham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Commercial Services Apprentice position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant skills, experiences, and education. Emphasise any customer service or administrative experience you have, as well as your proficiency in Microsoft Office.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job that excite you and how you can contribute to the team. Use clear and concise language to convey your points.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for this role.
How to prepare for a job interview at Forterra Building Products Ltd
✨Show Enthusiasm for the Role
Make sure to express your excitement about the Commercial Services Apprentice position. Companies love candidates who are genuinely interested in the role and the industry, so share why this opportunity appeals to you.
✨Demonstrate Your Communication Skills
Since effective verbal and written communication is key for this role, prepare to showcase your skills. You might be asked to explain how you've handled customer queries or resolved issues in the past, so have some examples ready.
✨Highlight Your Organisational Skills
The job requires excellent organisational and time management skills. Be prepared to discuss how you prioritise tasks and manage your time effectively, perhaps by sharing a specific instance where you successfully juggled multiple responsibilities.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest and engagement. Ask about the team dynamics, what a typical day looks like, or how success is measured in the role. This not only helps you understand the position better but also leaves a positive impression.
