At a Glance
- Tasks: Manage strategic accounts, oversee renewals, and identify upselling opportunities.
- Company: Forter, a leader in customer success within the SaaS industry.
- Benefits: Competitive salary, health insurance, generous PTO, and half-day Fridays.
- Other info: Join a dynamic team dedicated to innovation and excellence.
- Why this job: Drive customer satisfaction and business growth while building executive relationships.
- Qualifications: 7+ years in client-facing roles with a focus on customer success.
The predicted salary is between 60000 - 80000 £ per year.
Forter is seeking a Principal Customer Success Manager to oversee the health and growth of strategic accounts. This role involves managing renewals, identifying upselling opportunities, and fostering executive relationships.
Candidates should have 7+ years of experience in client-facing roles, ideally in SaaS, with a strong focus on customer success.
Forter offers a competitive salary, health insurance, and generous PTO, including half-day Fridays. Join us in driving customer satisfaction and business growth!
Senior Strategic CSM for Renewals, Growth & ROI employer: Forter
Forter is an exceptional employer that prioritises employee well-being and fosters a vibrant, inclusive culture in its London office. With a strong focus on professional growth, employees are encouraged to bring innovative ideas to the table while enjoying a supportive environment that values trust and collaboration. The company offers numerous opportunities for engagement through events and initiatives, ensuring that every team member feels valued and connected.
