Director of Sales, Payment Service Providers

About the role:

As the Director, PSP Sales , you will play a pivotal role in shaping Forter’s presence and OEM strategy selling our fraud and payments solutions (Element) to the PSP/TPA space, including PSPs, POLs, acquiring banks, ACSs, etc. You will partner with our GTM and product teams to support the roadmap and investments for our Element solution, develop a team of SMEs to support global expansion, operate as Forter’s Element Evangelist , representing the company at key industry events and conferences. Finally, you will support the sales motion by engaging strategically with prospects in sales presentations, opportunities, and RFPs, positioning Forter’s capabilities and partnering with sales teams and sales leadership to drive prospect opportunities.

What you\’ll be doing:

• GTM strategy for Element (PSP/TPA): Partner with GTM and product teams on the roadmap and investment across all areas of our Identity product, ultimately building a team of SMEs to support global expansion into the TPA space.
• Forter Element Evangelist: Grow the Forter voice within the Payments ecosystem, including PSPs, acquiring banks, POLs, ACSs, representing Forter at conferences, events, and speaking engagements to drive brand awareness, thought leadership, and sales opportunities.
• Sales engagement: Strategically engage with sales teams and directly support key Element opportunities by working closely with prospects.
• Work closely with our CSM team and existing clients to solve customer pain points with Forter’s product and map customer expansion.
• Demonstrate the Forter value in engagements with economic champions and executive buyers within major accounts, positioning Forter\’s value proposition to relevant business and technical stakeholders.
• Collaborate with cross-functional teams such as Sales Development, Strategic Alliance, Marketing, and Pre-sales Solutions Consultants to drive customized presentations, leads, and account activity.
• Provide market analysis and feedback to shape sales collateral and guide long-term growth.
• Deploy insight and organizational expertise in the space, including competitors, partners, and resellers.

What you\’ll need:

• Highly driven, with integrity, emotional intelligence, and exceptional executive presence.
• Ability to manage a broad territory and skillfully position Forter’s narrative and expertise through the entire sales process, supported by fraud and security experts.
• A self-starter with a passion for winning.
• A strong network and proven track record in managing and/or selling solutions within PSPs, FIs, and FinTech globally.
• Experience participating in account selling in a multi-regional capacity.
• Bonus: Proven ability to prospect and develop new business, leveraging industry contacts.
• Strong understanding of the payments industry, including fraud context and familiarity with PSP/FI facing fraud solutions and operations.
• Experience in fast-paced startup environments with a track record of adaptability and success in rapidly expanding markets.
• Exceptional presentation and communication skills, with the ability to represent Forter at key industry events.
• Ability to travel as required.

Benefits:

• Competitive salary and commission plan.
• Restricted Stock Units (RSUs).
• Private health insurance, including vision and dental coverage.
• Generous PTO policy.
• Half-day Fridays, every Friday.

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it\’s not about what is being purchased, nor where—but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023, 2024).
• Fortune’s Best Workplaces in NYC (2022, 2023, 2024).
• Forbes Cloud 100 (2021, 2022, 2023, 2024).
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022).
• Anti-Fraud Solution of the Year at the Payments Awards (2024).
• SAP Pinnacle Awards “New Partner Application Award” (2023).
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023).

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we\’ve raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital, and Salesforce Ventures. We\’re on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline, and Nordstrom can block fraud, drive revenue, and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn\’t match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Hybrid work:

At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.

Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development, and relationship-building.

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