Fortem is seeking a Regional Customer Care Manager to lead Customer Care across Capital and Retrofit contracts in the North from Sheffield, with some flexible working and travel across the Northern regions. You will line manage Senior CLOs, partner with the National Customer Care Manager, and drive a consistent, high-quality customer experience across projects.
You will shape regional delivery, embed our Customer Care strategy, and develop teams to uphold the Every Home Matters promise.
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North Regional Customer Care Leader in Sheffield employer: Fortem
Amplius Housing is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With competitive salaries, generous leave policies, and a commitment to career progression through extensive training opportunities, we ensure our team members thrive in their roles. Our focus on social housing means that your work directly contributes to improving the lives of residents across Northamptonshire, making every day meaningful and rewarding.
