At a Glance
- Tasks: Lead and manage projects in social housing refurbishment, ensuring quality and compliance.
- Company: Fortem Solutions, part of the Willmott Dixon group, focused on sustainable property solutions.
- Benefits: Competitive salary, annual bonus, generous leave, and extensive training opportunities.
- Other info: Join a Gold Investors in People company committed to equality and diversity.
- Why this job: Make a real impact in communities while advancing your career in a supportive environment.
- Qualifications: Experience in capital works and project management, especially in social housing.
The predicted salary is between 56250 - 68750 £ per year.
Fortem Solutions have ambitious growth plans resulting in a new role being created for a Senior Operations Manager to oversee projects in our Northern Projects division. This senior level, permanent role will ideally be based in the Tyne and Wear area.
The Operations Manager will successfully manage project teams and works partners, to deliver compliant capital & retrofit works to the required quality standards, specification, budget and within agreed timescales. Ideally, the Senior Operations Manager will have demonstrable experience in a similar role undertaking Capital Works and Retrofit social housing refurbishment projects. It is envisaged that the candidate will ideally reside within the North East of England.
The Customer
This will be working within our Northern Projects division, covering the Tyne and Wear area's.
Duties and Responsibilities
- Promote and maintain the highest standards of health, safety and environmental management.
- Lead and develop critical Capital Works and Retrofit social housing refurbishment programmes, ensuring safe and effective operational delivery within required timescales.
- Lead and monitor project strategies to achieve the company's sustainability objectives.
- Identify and manage commercial risk.
- Develop excellent relationships with client representatives, consultants, and other stakeholders.
- Develop excellent relationships with the supply chain.
- Recruit, train, develop, motivate and retain high quality Fortem staff to deliver high levels of operational service delivery.
- Provide technical support and advice to the client and project team.
- Ensure a robust strategy is in place for dealing with complaints and managing defects.
- Support our commitment to sustainability.
- Ensure robust strategy for delivering quality throughout project life cycle with Zero defects as a target on handover.
- Provide leadership and vision to promote the Fortem brand within our chosen market place.
What You Will Need
Essential Criteria
- Experience of delivering capital works and larger scale projects, through subcontract and supply chain arrangements.
- Exceptional client relationship skills.
- Experience of project managing multiple projects with experience in works to high rise and high risk buildings including external façade systems, roofing, fire remediation and fire protection systems, structural works, groundworks, concrete repairs, internal refurbishment etc.
- Experience of delivering large scale Retrofit, Capital Works social housing refurbishment programmes.
- Extensive end to end project management experience gained in a similar environment. Pre-construction and construction experience essential.
- Experience of retrofit projects delivered to PAS2035 or similar standards.
- Valid UK driving licence.
Desirable Criteria
- SMSTS & knowledge of safe systems of work.
- Scaffold inspection.
- Role Appropriate CSCS card.
- First Aid at work certificate.
- Knowledge and proven experience of working with contracts of a similar nature in the North East.
Benefits
- Excellent basic salary.
- Discretionary annual bonus up to 10% of basic salary.
- Option to opt into the company car scheme or £4,000 Motor Expenditure Allowance.
- Option to opt into a salary sacrifice car scheme.
- 29 days annual leave & your birthday off.
- Pay review every year.
- 26 weeks full pay maternity leave.
- 8 weeks full pay paternity leave.
- £1,500 towards home electric car set up.
- Discounted gym memberships at national and local gyms.
- Up to £3,000 colleague referral fee.
- Vast directory of training on bespoke in-house Learning Management System.
- Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more.
Who We Are
We are part of the Willmott Dixon group, established in 2002. Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as delivery Retrofit, Capital Works and R&M programmes. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.
Please apply with your updated CV or contact us at the Recruitment team. If you would like support with your application please contact.
Senior Operations Manager employer: Fortem
Amplius Housing is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With competitive salaries, generous leave policies, and a commitment to career progression through extensive training opportunities, we ensure our team members thrive in their roles. Our focus on social housing means that your work directly contributes to improving the lives of residents across Northamptonshire, making every day meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Fortem, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Senior Operations Manager at Fortem.
We think you need these skills to ace Senior Operations Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Fortem
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
