At a Glance
- Tasks: Join our team to handle property maintenance and repairs across Cambridgeshire.
- Company: Fortem, part of the Willmott Dixon group, committed to community improvement.
- Benefits: Enjoy a company van, 25 days leave, gym discounts, and more!
- Other info: Great career growth opportunities in a supportive and diverse environment.
- Why this job: Make a real difference in social housing while developing your skills.
- Qualifications: NVQ/City & Guilds or equivalent experience required; driving licence essential.
The predicted salary is between 30000 - 40000 € per year.
We have a new permanent opportunity to join our Fortem team on our Cambridge Housing Society contract as a Multi Skilled Trade in the Repairs & Maintenance team. As a Multi Skilled Tradesperson you will be responsible for most aspects of property maintenance and repairs to Social Housing Properties, covering Cambridgeshire and the surrounding areas, therefore travel is essential so you will need a full, UK driving licence.
Core Hours are Monday-Friday 8.00am-4.30pm - Work Van, Fuel card, Power tools provided!
The contract with Cambridge Housing Society launched on April 1st, 2025 and has been steadily building since then. This is a long term partnership with houses covering the whole of Cambridgeshire, from Wisbech down to Haverhill, although primarily situated in central Cambridge. There are nearly 3,000 properties, mostly houses and flats, and we look after their Repairs, Voids, Cyclical Works and Planned workstreams.
Duties & Responsibilities
- Completing repairs work for all social housing properties as per the specification.
- Working in a timely and productive manner with specific turnaround deadlines as part of the repairs and maintenance team.
- Advising Supervisor in a timely manner when other trades are required.
- Working in partnership with other operatives to complete projects.
- Recording and submitting accurate data using relevant business systems electronic devices.
- Affording excellent customer service to client representatives and tenants.
- Arranging purchase of materials required to deliver the works in a planned and efficient manner.
- Comply with safeguarding policy and H&S standards at all times.
- Operating within the company's occupational road risk policies and procedures.
- Using a PDA smart phone to correspond daily with colleagues to update progress and completion information for your allocated work.
What You Will Need
Essential criteria:
- NVQ/City & Guilds qualifications or equivalent in relevant field or qualified by experience will be considered.
- Full UK driving license.
Desirable criteria:
- Experience working within Social Housing.
Benefits
- We provide a company Van and Fuel card for work purposes.
- 25 days annual leave + bank holidays & your birthday off.
- Pay review every year.
- 26 weeks full pay maternity leave.
- 8 weeks full pay paternity leave.
- Power Tools and PPE provided.
- Discounted gym memberships at national and local gyms.
- Up to £3,000 colleague referral fee.
- Vast directory of training on bespoke in-house Learning Management System.
- 24/7 access to GP appointment for you and your immediate family from Day 1.
- Private pension employer contribution 3-6%.
- Life Insurance, dental care, private healthcare insurance and eye care vouchers.
- Cycle-to-work scheme, mobile phone provider shopping discounts & more.
We are part of the Willmott Dixon group, established in 2002. Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.
Multi-Skilled Operative in Saffron Walden employer: Fortem
Fortem is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With comprehensive benefits including generous annual leave, training opportunities, and a commitment to work-life balance, our Multi Skilled Operatives play a vital role in enhancing the quality of social housing across Cambridgeshire. Join us to be part of a team that values your contributions and invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Skilled Operative in Saffron Walden
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fortem and their work with Cambridge Housing Society. Understanding their values and projects will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to property maintenance and repairs. Think about your past experiences and how they relate to the role of a Multi Skilled Operative.
✨Tip Number 3
Show off your skills! Bring along examples of your previous work or any relevant qualifications. This will demonstrate your expertise and give the interviewers confidence in your abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Multi-Skilled Operative in Saffron Walden
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant skills and experience for the Multi-Skilled Operative role. We want to see how your background fits with property maintenance and repairs, so don’t hold back on showcasing your qualifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at Fortem and how you can contribute to our Repairs & Maintenance team. Keep it friendly and professional!
Show Off Your Customer Service Skills:Since you'll be interacting with tenants and client representatives, it's important to highlight any customer service experience you have. We love candidates who can communicate effectively and provide excellent service!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Let’s get your application in!
How to prepare for a job interview at Fortem
✨Know Your Trade
Make sure you brush up on your skills and knowledge related to property maintenance and repairs. Be ready to discuss your qualifications, like NVQ or City & Guilds, and any relevant experience in social housing. This will show that you're not just qualified but also passionate about the work.
✨Demonstrate Teamwork
Since you'll be working closely with other operatives, it's crucial to highlight your ability to collaborate effectively. Think of examples where you've successfully worked as part of a team to complete projects or solve problems. This will show that you can contribute positively to the Repairs & Maintenance team.
✨Customer Service Matters
Excellent customer service is key in this role. Prepare to share instances where you've gone above and beyond for clients or tenants. Emphasising your commitment to providing top-notch service will resonate well with the interviewers, as they value strong relationships with their clients.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you'd handle specific repair situations or manage your time effectively. Practise answering these types of questions so you can demonstrate your problem-solving skills and ability to work under pressure.
