Repairs Supervisor

Due to continued successful growth, we have a new permanent opportunity to join our Fortem team at Orbit Housing as a Trade Supervisor for our West Midlands patch. The Supervisor will join the Disrepair and D&M team based in Stratford Upon Avon, Coventry, Rugby and surrounding areas. We are seeking strong leaders who understand Social Housing and can demonstrate achieving productivity from their team of trades whilst maintaining good staff retention and development.

The Supervisor will be responsible for leading our trade employees for most aspects of property maintenance and repairs to Social Housing Properties. We pay a competitive salary + MEA at £4,000 or provide a Company Van + annual staff bonus up to 10% with an excellent benefits package.

Fortem Solutions are a very successful Nationwide business specialising in the Social Housing sector for over 20 years. We provide Repairs & Maintenance, Planned, Retrofit, Capital Works and Decarbonisation workstreams within Local Authorities and Housing Associations and are part of the Willmott Dixon Group. Fortem's contract with Orbit Housing covers over 17,000 properties across Stratford-upon-Avon, Leamington Spa, Coventry, Nuneaton, Northampton, Milton Keynes and Bedford. We have multiple workstreams, including Repairs & Maintenance, Voids, Capital Works and Re-Roofing. We are currently rated as 4.5 on Glassdoor and 93% of staff would recommend to a friend!

Our supervisors work from our Stratford upon Avon based office Monday-Friday 8.00am-4.30pm with regular site visits across the patch so travel is essential. Responsibilities include:

• Ensure the works management system is kept up to date including job details, dates, comments, SOR codes.
• Manage the diaries of Trades from all Trade disciplines.
• Review diaries of operatives to maximise efficiency and productivity.
• Support with Management of sub-contractors.
• Processing of any certification including WTN as required.
• Raising of purchase orders/subcontract orders if required.
• Keeping the client & management up to date on progress of the work.
• Record detail accurately on our systems and associated administration to ensure real-time information is available on all works.
• Ensuring you are escalating issues & providing updates, which require Management intervention or review.
• Ensuring good health and safety practices are adhered to across your trade team.

Essential Criteria:

• Previous Housing Repairs or Void maintenance experience at Supervisory level.
• Commercial awareness & good understanding of building maintenance.
• Able to mentor and lead a busy team to successful results.
• Attention to detail.
• Computer literate - Word, Excel and various databases.
• Strong written and verbal communication.
• Exceptional organisation and planning skills.
• Common sense approach.
• Target driven and ability to work to strict deadlines.
• Ability to engage people and build strong working relationships.
• Strong problem solving and analytical capability.
• Resilience and ability to work well under pressure.

Benefits include:

• Competitive salary with profit related bonus paid every March up to 10% per annum.
• Motor Expenditure Allowance (£4,000 per annum) or Company Van available instead.
• Option to opt into Salary sacrifice car lease.
• 25 days annual leave + bank holidays + your birthday off (34 days total).
• 26 weeks full pay maternity leave.
• 8 weeks full pay paternity leave.
• Annual pay reviews.
• Discounted gym memberships at national and local gyms.
• Up to £3,000 colleague referral fee.
• Vast directory of training on bespoke in-house Learning Management System.
• 24/7 access to GP appointment for you and your immediate family from Day 1.
• Private Pension with Employer contribution of 3-6%, Life Insurance and direct access to Private healthcare and dental care.
• Cycle to work scheme.
• Retail and mobile phone provider discounts.

Fortem are Social Housing property experts. It is our sole focus, and the only sector we have worked in since inception in 2002. We successfully deliver works across three workstreams - Repairs & Maintenance, Capital Works and Retrofit. Our mission is to raise the bar in Social Housing and help our clients provide safe, warm and decent homes for people to live in - because Every Home Matters. We are a Willmott Dixon Group Company. As such, we benefit from the credibility and recognition associated with a large and long-established brand - whilst as a standalone business within the Group, we maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace. Our success is due to our people. They are passionate, committed and care about what we deliver for our clients and partners and residents. We take pride in developing our employees and supporting them to achieve their potential. For us, a sustainable future is about ensuring we continue to develop our people for our future needs and recruiting the right talent. Our culture, built around Courage, Care and Respect, ensures that we always deliver not only the job done but, most importantly, the job done in the right way. We are Investors in People - Gold standard, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.

Please note that we may close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications, so we encourage early applications. Please apply with your updated CV or if you need any assistance with your application, please contact our team.