At a Glance
- Tasks: Complete plumbing and carpentry repairs for social housing properties with a focus on quality.
- Company: Join Fortem, part of the Willmott Dixon group, known for excellent property solutions.
- Benefits: Enjoy a company van, fuel card, 25 days leave, and annual pay reviews.
- Other info: Great career growth opportunities and a commitment to equality and diversity.
- Why this job: Make a real difference in communities while developing your skills in a supportive environment.
- Qualifications: NVQ/City & Guilds in Carpentry/Plumbing or equivalent experience required.
The predicted salary is between 30000 - 40000 € per year.
Due to continued successful growth, we have an excellent permanent opportunity to join our Fortem team at Stonewater as a Plumber/Multi. The work will be covering properties in Chippenham, Bristol, Swindon and the surrounding areas so travel is essential. Core Hours are Monday-Friday 8.00am-4.30pm - Work Van, Fuel card, Power tools provided!
As a Plumber/Multi you will ensure all work is undertaken to a high standard with the minimum of supervision. The Multi Trade takes ownership of work, operating within the company Health and Safety guidelines, and remaining within budget and time parameters, whilst being courteous and professional around the residents.
The Client: Our contract with Stonewater is long term with the option to extend the partnership again. On our contract we cover over 7,500 houses in 4 different areas of the South-West, from Taunton and Yeovil, over to Bristol and Swindon and down to Salisbury and Bournemouth. We currently deliver Repairs & Maintenance, Voids, Capital Works and an Electrical Service program. We pride ourselves on our great customer service and our senior leadership team has years of experience within this sector which can help you develop your learning and knowledge base.
Duties & Responsibilities:
- Completing Plumbing and basic carpentry repairs work for all social housing properties as per the specification, working in a timely and productive manner with specific turnaround deadlines as part of the repairs and maintenance team.
- Advising Supervisor in a timely manner when other trades are required.
- Working in partnership with other operatives to complete projects.
- Recording and submitting accurate data using relevant business systems electronic devices.
- Affording excellent customer service to client representatives and tenants.
- Arranging purchase of materials required to deliver the works in a planned and efficient manner.
- Comply with safeguarding policy and H&S standards at all times.
- Operating within the company's occupational road risk policies and procedures.
- Using a PDA smart phone to correspond daily with colleagues to update progress and completion information for your allocated work.
What You Will Need:
Essential Criteria:
- NVQ/City & Guilds qualifications or equivalent in Carpentry/Plumbing / OR Qualified by experience will be considered.
- Full UK driving license - No driving bans in the past 5 years.
Desirable but not essential:
- Social Housing experience.
Benefits:
- We provide a company Van for work and Fuel card.
- Eligible for bonus up to 5%.
- 25 days annual leave + bank holidays & your birthday off (34 days total).
- Pay review every year.
- 26 weeks full pay maternity leave.
- 8 weeks full pay paternity leave.
- Discounted gym memberships at national and local gyms.
- Up to £3,000 colleague referral fee.
- Vast directory of training on bespoke in-house Learning Management System.
- Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more.
Who We Are: We are part of the Willmott Dixon group, established in 2002. Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.
Plumber Multi in Newport employer: Fortem
Fortem is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With a commitment to high-quality service in the social housing sector, employees benefit from comprehensive training opportunities, generous leave policies, and a range of perks including a company van, fuel card, and health benefits. Located in the South-West, our team enjoys a collaborative environment where they can make a meaningful impact on the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber Multi in Newport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fortem and Stonewater. Understand their values, projects, and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills as a Plumber/Multi align with the job description. Highlight your experience in social housing and your commitment to excellent customer service.
✨Tip Number 3
Dress the part! Even if it’s a practical role, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the company culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Plumber Multi in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your plumbing and carpentry skills, especially any relevant qualifications like NVQ or City & Guilds. We want to see how your experience aligns with the role, so don’t hold back on showcasing your best work!
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about plumbing and how you can contribute to our team at Fortem. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Customer Service Skills:Since you'll be working in social housing, it's crucial to demonstrate your ability to provide excellent customer service. Share examples of how you've interacted positively with clients or residents in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Fortem
✨Know Your Stuff
Make sure you brush up on your plumbing and carpentry skills before the interview. Be ready to discuss your qualifications, whether it's your NVQ/City & Guilds or your hands-on experience. They’ll want to know how you can apply your skills in real-world scenarios.
✨Show Off Your Customer Service Skills
Since this role involves working closely with residents, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you’ve had to communicate effectively or resolve issues on-site.
✨Be Ready for Teamwork Questions
This job requires collaboration with other trades and operatives. Think of times when you’ve worked as part of a team to complete a project. Be ready to explain your role and how you contributed to the team's success.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety guidelines relevant to plumbing and maintenance work. Be prepared to discuss how you ensure compliance in your work and why it’s important, especially in social housing environments.
