Fortem is hiring a Customer Liaison Officer to serve as the crucial link between residents, site teams and client partners in Grimsby. The role focuses on informing residents, addressing concerns and delivering a positive customer experience throughout capital improvement works.
The successful candidate will coordinate access, visit homes, and support handovers, with travel to Boston on occasion. Core hours are 8am–4:30pm, Monday to Friday, salary and benefits reflect the social housing sector.
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Resident Experience Liaison Officer (Social Housing) in Grimsby employer: Fortem
Amplius Housing is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With competitive salaries, generous leave policies, and a commitment to career progression through extensive training opportunities, we ensure our team members thrive in their roles. Our focus on social housing means that your work directly contributes to improving the lives of residents across Northamptonshire, making every day meaningful and rewarding.
