At a Glance
- Tasks: Provide essential admin support for exciting Retrofit refurbishment projects.
- Company: Join Fortem, a leader in Social Housing with a supportive team culture.
- Benefits: Enjoy competitive salary, 25 days leave, and great perks like gym discounts.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real difference in social housing while developing your skills.
- Qualifications: Experience in admin roles and strong Excel skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Due to our continued growth, we are currently seeking an experienced and confident Administrator to join Fortems Retrofit division, based in Grimsby. The Administrator will work on a permanent full-time basis and will ensure that high levels of administration support and branch support is provided, supporting the overall delivery of a busy Retrofit refurbishment programme. M-F 08:00 - 16:30 (1 hour for lunch).
The Customer: We are proud to advise this will be working from our Northern projects division supporting our national Retrofit refurbishment projects.
Duties and Responsibilities: Reporting into the Project Support Manager, your duties and responsibilities will include:
- Input of timely and accurate information, including direct operative and subcontractor/supplier information
- Document management
- Maintain and create property packs
- Monitor H&S documentation
- Maintain trackers
- Monitoring training, documents and compliance
- Cost allocation of purchase orders and invoices including checking against order values
- Assisting in sending out material & subcontract enquiry documentation, undertaking comparisons and raising of purchase/subcontractor orders
- Produce accurate documentation and/or correspondence
- Maintain and enter Electrical Testing Programme and Certificates
- Ensure full compliance with the standards, documents library and forms library
- Maintain a high quality telephone manner
- Provide direct support to the commercial management function
- Working in a busy open place office (free onsite parking)
- Booking in appointments for our Customer Liaison Officers (CLO's)
- General administration with customer service elements to the role
This is a small hard working and friendly team, support will be available to ensure a smooth and effective handover is provided.
What You Will Need:
Essential:
- Previous experience in an administrative/support role
- Computer literate - Word & Excel (Excel intermediate level essential)
- Excellent communication skills, in person/over phone and email
- Excellent Excel experience essential; setting up/updating trackers, creating reports, understanding formula/cell data
- A positive and customer service approach, with the ability to build relationships (over the phone, face to face and via email)
- Previous site support experience (collating building packs)
- Minute taking experience
Desirable:
- NVQ 2/3 in business/office administration
- Previous site support experience (collating building packs)
- Experience within the Social Housing / Construction or Refurbishment industry
Other requirements:
- Willingness to travel if required by the business
Benefits: Whilst working at Fortem Solutions, you can enjoy the below benefits:
- Competitive salary offered
- Discretionary bonus
- 25 days annual leave + bank holidays + your birthday off
- 26 weeks full pay maternity leave
- 8 weeks full pay paternity leave
- Up to £3,000 colleague referral fee
- Discounted gym memberships at national and local gyms
- Dental care
- Private healthcare
- Cycle to work scheme
- Mobile phone provider discounts & more
Who We Are: Fortem are Social Housing property experts. It is our sole focus, and the only sector we have worked in since inception in 2002. We successfully deliver works across three workstreams - Repairs & Maintenance, Capital Works and Retrofit. Our mission is to raise the bar in Social Housing and help our clients provide safe, warm and decent homes for people to live in - because Every Home Matters. We are a Willmott Dixon Group Company. As such, we benefit from the credibility and recognition associated with a large and long-established brand - whilst as a standalone business within the Group, we maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace.
Our success is due to our people. They are passionate, committed and care about what we deliver for our clients and partners and residents. We take pride in developing our employees and supporting them to achieve their potential. For us, a sustainable future is about ensuring we continue to develop our people for our future needs and recruiting the right talent. Our culture, built around Courage, Care and Respect, ensures that we always deliver not only the job done but, most importantly, the job done in the right way.
We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. Please apply with your updated CV or contact us at the Recruitment team.
Note for Recruitment Agencies: We have an agreed PSL, we do not accept speculative CV's from agencies. If speculative CVs are sent, no fee will be applicable.
Administrator in Grimsby employer: Fortem
Fortem Solutions is an exceptional employer, offering a supportive and friendly work environment in Grimsby, where you can thrive as an Administrator within our dedicated Retrofit division. With a strong focus on employee development, competitive benefits including generous leave policies, private healthcare, and a commitment to work-life balance, we empower our team to make a meaningful impact in the social housing sector while enjoying a fulfilling career. Join us and be part of a culture that values courage, care, and respect, ensuring every employee feels valued and supported.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Grimsby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fortem and their Retrofit division. Understanding their mission and values will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your Excel skills! Since they’re looking for someone with excellent Excel experience, be ready to discuss specific examples of how you've used it in previous roles. Maybe even bring a sample report if you can!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator in Grimsby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in administration and support roles. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills:Don’t forget to mention your computer skills, especially with Word and Excel. If you've got experience with trackers or document management, let us know! We love a candidate who can hit the ground running.
Be Personable:Since communication is key in this role, make sure your application reflects your excellent communication skills. A friendly tone can go a long way, so don’t be afraid to let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Fortem
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, such as document management and cost allocation. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Excel Skills
Since excellent Excel experience is essential for this role, be prepared to discuss your proficiency. Bring examples of how you've used Excel in previous roles, like creating trackers or reports. If possible, practice explaining some basic formulas or functions you’re comfortable with, as this could impress your interviewers.
✨Communicate Like a Pro
Excellent communication skills are a must-have for this position. During the interview, focus on articulating your thoughts clearly and confidently. Practice answering common interview questions out loud, and don’t forget to showcase your positive customer service approach. Remember, they want to see how well you can build relationships!
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, or specific projects. This shows your enthusiasm for the role and helps you gauge if Fortem is the right fit for you. Plus, it gives you a chance to engage with your interviewers and leave a lasting impression.
