Expression of Interest - Operations Manager
Fortem Solutions have ambitious growth plans resulting in creation of a new role for this potential new contract, as Operations Manager to deliver Capital Works and Retrofit social housing refurbishment programmes.
This senior level, permanent role will ideally be commutable to the Hertfordshire region.
The Operations Manager will successfully manage project teams and works partners, to deliver compliant capital & retrofit works to the required quality standards, specification, budget and within agreed timescales.
Ideally, the Operations Manager will have demonstrable experience in a similar role undertaking Capital Works and Retrofit refurbishment projects.
The Project
This will be working within our Hertfordshire division.
Essential and Desirable Criteria
Reporting into the Head of Capital and Retrofit your role will involve:
- Promote and maintain the highest standards of health, safety and environmental management.
- Lead and develop critical Capital Works and Retrofit social housing refurbishment programmes, ensuring safe and effective operational delivery within required timescales.
- Lead and monitor project strategies to achieve the company’s sustainability objectives.
- Identify and manage commercial risk
- Develop excellent relationships with client representatives, consultants, and other stakeholders.
- Develop excellent relationships with the supply chain.
- Recruit, train, develop, motivate retain high-quality Fortem staff to deliver high levels of operational service delivery.
- Provide technical support and advice to the client and project team.
- Ensure a robust strategy is in place for dealing with complaints and managing defects.
- Support our commitment to sustainability.
- Ensure robust strategy for delivering quality throughout project life cycle with Zero defects as a target on handover.
- Provide leadership and vision to promote the Fortem brand within our chosen marketplace
Personal Qualities
Whether you're already working in the retrofit space or are keen to bring your skills to this increasingly important sector, we are looking for professionals who are:
- Organised and proactive
- Committed to safety, quality, and sustainability
- Able to thrive in collaborative, fast-paced environments
- Passionate about improving existing housing stock and community outcomes
Additional Information
Our Fortem Benefits include:
- Competitive salary based on experience with profit related bonus
- Motor Expenditure Allowance of £4,000k pa
- Option to opt into a salary sacrifice car lease
- Paid Mileage
- 25 days annual leave + bank holidays + your birthday off (34 days total)
- Sick pay
- 26 weeks full pay maternity leave
- 8 weeks full pay paternity leave
- Annual pay reviews
- Discounted gym memberships at national and local gyms
- Up to £3,000 colleague referral fee
- Vast directory of training on bespoke in-house Learning Management System
- Life Insurance
- GP Appointments 24/7 access to GP appointments, as well as medical information and advice from experts
- Private healthcare and dental care
- Cycle to work scheme
- Retail and mobile phone provider discounts
About Us
Fortem are Social Housing property experts. It is our sole focus, and the only sector we have worked in since inception in 2002. We successfully deliver works across three workstreams –Capital Works, Retrofit plus Repairs & Maintenance.
We are a Willmott Dixon Group Company. As such, we benefit from the credibility and recognition associated with a large and long-established brand – whilst as a standalone business within the Group, we maintain the flexibility to adapt our services to meet the unique challenges of the social housing marketplace.
Our success is due to our people. They are passionate, committed and care about what we deliver for our clients and partners and residents. We take pride in developing our employees and supporting them to achieve their potential. For us, a sustainable future is about ensuring we continue to develop our people for our future needs and recruiting the right talent. Our culture, built around Courage, Care and Respect, ensures that we always deliver not only the job done but, most importantly, the job done in the right way.
We are Investors in People – Gold standard, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.
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Expression of Interest - Operations Manager employer: Fortem
Amplius Housing is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With competitive salaries, generous leave policies, and a commitment to career progression through extensive training opportunities, we ensure our team members thrive in their roles. Our focus on social housing means that your work directly contributes to improving the lives of residents across Northamptonshire, making every day meaningful and rewarding.
